South and City College Birmingham

South and City College Birmingham
JOB DESCRIPTION & PERSON SPECIFICATION

Job Title: Employee Relations Officer

Job Ref No: REQ001571

Contract type: Permanent

Hours per week: Full Time – 36 hours per week

Term-time only: No

T&Cs: Business Support

Band: Band E (SCP 14 – 17)

Salary: £24,779 – £27,037

Location: South & City College Birmingham

Post-holders can be required to work at any College Campus

Responsible to: Assistant Director of Employee Relations

Main Job Purpose

To provide meticulous HR administration for the College being the first point of call for all HR operation matters.

Key Accountabilities and Responsibilities

Be the first point of contact for all HR employee relations related enquiries providing first level advice and support to managers, employees and external enquiries.

Assist the Assistant Director of Employee Relations and Employee Relation Advisors with administration as and when required.

Assist with diary management of the Employee Relations Team members including the scheduling of surgeries.

Assist with the administration for the College Employee Relations Team which include, hearing packs, note taking at hearings, invite and outcome letters, compiling and issuing of external reference requests.

Carry out pre-employment Occupational Health Referrals under the guidance of the Assistant Director of Employee Relations and Employee Relation Advisors.

Assist with the issuing of rewards and benefits requested by employees e.g. access to Employee Assistance Service, eye care vouchers, reward and benefits platform etc.

Assist in the tracking of progress of external referrals e.g. Occupational Health, Access to Work.

Assist with the tracking of Probationary Period paperwork.

Assist with the accurate administration of the monthly submission of pay actions to the Payroll Department, including the issuing of Nil and Half Pay letters, following-up Absence

Record Forms and actions from the Fixed Term Contract Report

Monitor employee absence levels, reporting to the People Services Employee Relations Team, employees that need to fall under short and long term absence management, having met the relevant triggers in accordance with the College Sickness absence Policy, on a weekly basis at Case Management Review Meetings.

Assist with the updating of the Case Management Review log, in advance of weekly Case Review Meetings.

Assist with scheduling Exit Interview meetings.

Assist managers on interview panels, offering advice, guidance and training on interview techniques, feedback to applicants and scoring and decision making.

Keep records of all employees on a Tier 2 Sponsorship License and/or permit and advise the Assistant Director of Employee Relations on a weekly basis.

Manage and action on a daily basis the workflow of the People Services inboxes, in accordance with service KPIs.

Assist with ensuring all employee records are accurate and kept up to date.

Assist with the annual data cleanse of employee personal records.

Assist with the management of employee archive records in accordance with the College Retention Policy.

Assist with the weekly collation and issuing of People Service metrics to Senior Leaders and line managers.

Prioritise and manage own workload in a timely manner adhering to department KPIs at all times.

Assist the People Services Talent and Operations Team as and when required.

Carry out any reasonable instructions, which involve additional duties commensurate with the level and grading of this post

Other Duties and Responsibilities

a) Comply with internal and external quality standards and contribute to the College’s strategic aims.

b) Comply with college policies and procedures and health and safety regulations.

c) Support the safeguarding and promotion of students’ welfare.

d) Maintain confidentiality in relation to all College information and to comply with Data Protection Legislation.

e) Participate in the College’s Appraisal scheme and undertake any training as required.

f) Support and actively participate in the implementation of the College’s Equal Opportunity policies.

PERSON SPECIFICATION

Characteristic

Essential

Desirable

Evidence

CIPD Level 3 or working towards or be willing to work towards or equivalent qualification