European ER & Policy Manager

Chertsey, Surrey
Michael Page HR

This role in the technology & telecoms industry – we are seeking a European Employee Relations and Policy Manager to manage complex ER cases and implement HR policies across multiple countries. You will work with regional People Teams, employee representatives, and leadership to ensure compliance, process improvements, and effective HR solutions.

Client Details

The employer is a large organisation within the technology & telecoms industry, known for its significant global presence and commitment to innovation. The company offers a collaborative work environment with a focus on delivering cutting-edge solutions.

Description

• Manage complex ER cases including grievance, disciplinary, performance, absence, and redundancy processes.
• Collaborate with regional People Teams and European-level employee representative committees.
• Support investigations of ER matters, conducting interviews and producing detailed reports.
• Advise local People Team members on ER and HR policy matters across Europe.
• Develop, implement, and review regional HR policies and ensure compliance with legal requirements.
• Build and maintain strong relationships within regional People Teams and external advisors.
• Track regional ER data, manage dashboards, and identify trends to recommend improvements.
• Lead regional HR projects with an ER focus and ensure continuous process improvement.
• Collaborate with COEs to keep policies, contracts, and agreements up-to-date.
• Provide mediation, conflict management, and guidance to mitigate future ER issues.

Profile

A successful European ER & Policy Manager should have:

• Proven expertise in managing complex ER cases across multiple countries – must have.
• Strong knowledge of European HR policies and employee relations practices – must have.
• Expert in at least one European country’s employment law and ER processes – must have.
• Confident providing strategic ER advice to People Team members and leadership.
• Experience in performance, absence, redundancy, grievance, and disciplinary processes.
• Skilled in mediation, conflict resolution, and preventing future ER cases.
• Strong analytical skills and ability to track and interpret ER data.
• Able to develop, implement, and review HR policies efficiently.
• Excellent communication and stakeholder management across multiple regions.
• Collaborative, proactive, and able to lead regional HR projects with measurable impact.

Job Offer

• £5,300 car allowance.
• Private medical insurance with single cover.
• Opportunity to work in a large organisation within the technology & telecoms sector.
• Collaborative and innovative company culture.

This is a fantastic opportunity to join a well-established team in Chertsey. If you are passionate about employee relations and policy management, apply today!