Facilities Management – Account Manager

City, London
Randstad Construction & Property

Are you a seasoned Account Manager seeking a fresh challenge?

Do you possess expertise in overseeing a sizeable FM contract?

An outstanding opportunity has emerged to join an established FM Service Provider operating across a London-based portfolio!

Our client seeks an accomplished Account Manager to oversee a flagship contract based in the City of London. The contract holds a large value. The ideal candidate will boast a proven track record of collaborating closely with Property Management Companies and will bring prior experience as an FM Account/Contract Manager to the role.

In exchange, the company offers a competitive salary and package, additional training, and the chance to work for a company recognised as a market leader in its sector!

Responsibilities:

• Supervise all reports.
• Oversee the continuous development of staff, including conducting appraisals, managing disciplinary procedures, and conducting performance reviews.
• Manage staff absenteeism and handle disciplinary matters.
• Oversee the implementation of the company’s quality procedures across the portfolio.
• Maintain daily client relationships.
• Provide technical support to the client, Contract Manager, and engineering team.
• Handle the recruitment of new staff.
• Plan and execute building shutdowns and complex client project works.
• Assist in supervising all maintenance staff on the contracts.
• Assume financial responsibility for the account
• Oversee ongoing work in progress (WIP).
• Ensure compliance with agreed key performance indicators (KPIs) and service level agreements (SLAs).
• Ensure all documentation is up to date on each contract and prepared for audits.
• Attend regular client meetings.

Hours of Work & Salary:

• Up to 85,000 + Package
• Monday to Friday (40-hour week)
• 8am – 5pm
• City of London

Requirements:

• Demonstrated track record in managing commercial building maintenance.
• Experience in delivering services across a commercial portfolio.
• Strong verbal and written communication skills with staff and clients.
• Ability to manage and prioritise a demanding and diverse workload.
• Electrical or mechanical qualifications.
• Availability to attend client meetings as required.

If you’re ready for a new challenge, please apply today!

Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

Candidates must be eligible to live and work in the UK.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.