Facilities Manager

Borehamwood, Hertfordshire
Nextra Recruitment Limited

FM Help Desk / FM Co-Ordinator / FM Customer Support

This is a fantastic opportunity to join a family owned Security & Facilities Management company working on various client contracts nationwide. Our business has expanded and continues to grow. We are positioned uniquely in the market with a multiple service offering to our customers.

An exciting opportunity to join this established & fast growing company. Our customers include some very prestigious names.

Salary: Up to £33,500

Location: Borehamwood

Hours of work: 9:00am – 5:00pm, Monday to Friday – Office Based

Responsibilities:

• To manage and field customer enquiry s, order placement and interaction with suppliers.
• To manage our in house engineer(s)
• You must be process driven and ability to work on own and as a team.
• Provide information, prepare and compilation of proposals and presentations, where needed
• Be time efficient with submissions
• Have an understanding of property management and service solutions.
• Have a proactive approach to continuous improvement in communications, management procedures and systems to maximise profitability and improve operational efficiencies.
• Have understanding of ISO 9001 / ISO45001
• Use of internal CRM system & customer portals
• Have a good telephone manner
• Obtaining specialist subcontractor costs.
• Participate in day to management tasks, involvement to weekly sales & operational meetings.

The successful candidate:

• Understanding of the Facilities Management industry would be preferential
• Proficient IT Skills must include, Word, Powerpoint and EXCEL.
• Hold a full UK driving licence but not essential depending on your location