Facilities Manager

Reed

Facilities Service Manager

An exciting opportunity has arisen for an experienced Facilities Service Manager to join a leading organisation based in Coleraine or Derry/Londonderry. This is a Full-Time, Permanent Position with a salary of £38,273 – £45,611 per annum (dependent on experience)

Job Role:You will be responsible for the management of the Building Facility Services on the Coleraine and Derry/Londonderry estates. Ensuring the provision and delivery of effective facilities services to all visitors and staff.

Essential Criteria:• Recent experience in managing large scale cleaning operations and security services in support of a large organisation, major complex or facility, including training.• Educated to degree level or equivalent OR relevant experience and expertise in managing Facilities Services.• IT proficient with experience in the use of computer-based systems and software packages relevant to managing the Facilities Services operations of a large estate.• Excellent communication skills both written and verbal, with the ability to communicate with stakeholders at all levels.• Evidence of managing Estates related risk.• Experience of preparing and managing budgets.• Recent experience of managing service delivery through contracts, KPI’s and health and safety.• Ability to work on your own initiative as well as part of a team.• Flexibility to travel between sites and to work irregular hours and respond to out of hours emergencies to meet the needs of the service.

Main Duties and Responsibilities:• Contribute to the development of strategies, processes and procedures to ensure the effective deployment of resources and delivery of facilities services.• Work with customers to ensure that relevant services are fit for purpose, meet customer needs, are delivered to an agreed standard and provide best value for money.• The compilation of budgets for areas of responsibility and the management of those budgets within agreed targets. Maintain and submit financial and statistical information as required.• Continually review and monitor operational procedures to ensure safe working practices, compliance with legislative requirements and the best use of resources.• Liaison and monitoring of the facilities service’s contracts and contractors on behalf of the business, ensuring that the services are being delivered as agreed and to the required level of performance and quality.• Dealing with emergency situations and risk management. This will require the post-holder to be contactable 24/7/365 and if required to attend the premises at short notice.• Support Estates Services projects by providing appropriate advice on all aspects of Facilities Services and appropriate fixtures, fittings and finishes.• Support the planning and implementation for major events and visits.• Required to be responsive to the needs of the Department. This may involve working irregular hours at certain peak periods during the year.• Provide cover for the Head of Estate Customer Services or other managers in their absence.• Engage proactively with clients to establish need, respond to upcoming requirements, and monitor customer satisfaction.• Ensure immediate appropriate action is taken in emergencies in line with statutory and guidelines and standards.• Responsible for Health and Safety aspects of the Facilities Services operation as required and carries out routine safety inspections as required.• Any other duties as appropriate.