Facilities Manager

Connect2Hackney

Connect2Hackney, the internal talent partners for the London Borough of Hackney, are looking for an experienced and strategic Facilities Manager to lead our Soft FM services across the Hackney estate.

This isn’t just a maintenance role. You will be at the heart of our Asset Management Delivery team, ensuring our buildings are safe, sustainable, and high-performing. From managing cleaning and security to driving our carbon reduction strategy, you will ensure our corporate estate reflects the high standards our community deserves.

What You’ll Be Doing

As our Facilities Manager, you will lead a dedicated internal team and manage external contractors to deliver seamless service. Your key responsibilities include:

• Strategic Leadership: Supporting the Head of Corporate Soft FM in planning and deputising when necessary.
• Contract Excellence: Managing procurement and performance for soft FM contracts, ensuring value for money and high-quality outcomes.
• Sustainability: Taking a proactive role in reducing the Council’s carbon footprint as part of our Climate Action Plan.
• Compliance & Safety: Acting as the “intelligent client” to ensure all services meet legal, health, and safety obligations.
• Team Development: Leading and mentoring Senior Facilities Officers to foster a culture of continuous improvement.

Why Hackney?

Hackney is one of the most diverse and dynamic boroughs in London. Working here means:

• Being part of a team that is committed to equality.
• Opportunities to work on innovative projects that improve efficiencies across a complex estate.
• A culture that values professional development and collaborative working.

What We’re Looking For

We need a leader who is numerate, diplomatic, and technically proficient. You should have:

• Experience: A proven track record in Facilities Management and leading multi-disciplinary teams.
• Qualifications: Membership of IWFM and an IOSH Managing Safely certification are essential.
• Contract Management: A practitioner-level qualification in Contract Management (or equivalent).
• Technical Skills: Proficiency in MS Office/Google Workspace and experience with CAFM systems (e.g., Concerto).

Communication: The ability to negotiate and build relationships with everyone from elected members to external contractors.

Commercial Services Trading Ltd is acting as an Employment Business in relation to this vacancy.