Fleet Services Executive

Stoke-on-trent, Staffordshire
Brampton Recruitment Ltd
Ready to take the high road to your next career?!

Love being a speedy Gonzalez yet have AMAZING attention to detail.

Experience of nurturing and building strong relationships with key accounts?

Fleet Services Executive Job Description:

Rapidly expanding our client is seeking a confident individual to join their driven team!

You will fuel the delivery of excellent customer service and account management to key Clients! Ensuring the finish line for SLA s and KPI s is crossed, and you re met with a checkered flag!

• Own the end-to-end processes associated to their clients. Specifically focusing on developing relationships.
• Ensure contractual requirements are met in full, demonstrated and all KPI and SLAs are met
• Provide customer reports with complete accuracy via bespoke portals and excel
• Ensure data quality is maintained and highlight or correct any errors
• Identify updates for client handbooks, ensure they are correct and aligned to the Companies specifications
• Work closely with other Account Managers to ensure client contracts are supported effectively

Candidate Requirements:

• Client-oriented mindset with an empathy to understand client needs
• Fleet experience would be beneficial
• Strong analytical skill set with a keen eye for detail
• Outstanding Customer Service skills
• Proven ability to multi-task and prioritise effectively
• Work with autonomy & limited supervision
• Strong written and verbal communication skills
• Advanced excel skills however not essential
• Previous experience of working within a fast-paced demanding environment

Hours of work: Monday Friday 9:00 am 5:30 pm
Salary – £23,000 Per Annum

Brampton Recruitment are an independent Commercial and Accounts & Finance recruitment agency working in partnership with employers spanning Stoke on Trent, Staffordshire, Cheshire, and the Greater Manchester region