Global Football Careers: Ops, Licensing & Media Roles

City, Manchester
Jobs Region Group
Manchester City Football Club (MCFC) has evolved from its 1880 origins as St. Mark’s (West Gorton) into a dominant force in English and European football, achieving significant success like winning the domestic treble (2018/19) and the Champions League, holding records for most points in a Premier League season (100), and offering diverse career paths within the broader City Football Group (CFG) for roles in football, marketing, tech, and more, reflecting a strong global brand and commitment to innovation and community.

Working at Manchester City Football Club offers benefits like competitive pay, annual leave (26 days + birthday), private healthcare, health cash plans, bonuses, staff discounts, and access to partnership/lifestyle deals, plus perks like pension schemes, flexible working, and potentially discounted gym memberships.

Individuals interested in the Jobs at Manchester City Football Club in UK should review the details, requirements, and application process outlined below.

As part of our team, you will be entitled to 26 days annual leave plus an additional day off for your birthday, private healthcare and a simply health cash plan, an annual discretionary bonus, plus a range of partnership and lifestyle discounts.

Chef / Kitchen Operations To be successful in this role; you will:

• Prepare and present dishes to meet nutrition requirements and performance standards.
• Maintain your station, equipment and smooth service at all times.
• Support menu innovation and dish development alongside senior chefs.
• Complete HACCP documentation, allergen logs and risk assessment tasks.>
• Assist with stock control, ordering and monitoring waste and spoilage.
• Uphold high hygiene, safety and food quality standards.
• Travel as required to provide consistent service for the team.
• Continually improve techniques and working practices.

Qualifications and Requirements:

• Experience working in a professional hospitality kitchen.
• Excellent communication, customer service and teamwork skills.
• Knowledge of food trends and strong presentation skills.
• HACCP & Food Safety Level 3 certified.
• Experience supporting stock control and interacting with suppliers.
• Ability to work independently and adapt to varied situations.
• Beneficial: Nutrition knowledge, experience with performance nutritionists, a second language or experience in elite sport.

Talent Operations Executive – Global Football The Talent Operations Executive will play a vital role in supporting the Scouting and Recruitment team within the Global Football department at City Football Group, by ensuring the delivery of accurate, timely, and proactive operational support.

Your Impact

• Administrative Operations – Provide administrative and targeted operations support to the Talent department, with specific emphasis on scouting and recruitment. Targeted work in 3 specific areas of efficiency, governance and compliance.
• Safeguarding – Offer support and coordination of the department’s safeguarding obligations, DBS and international police checks, tracking of compliance in relation to qualifications and supporting staff CPD in this area.
• Staff Engagement – Support the process of staff induction and continued development, coordination of sessions, direct involvement in elements of the induction process and processing all new starter documentation.
• Finance – Coordinate the process of expenses claims, match fee claims, invoicing, developing processes to improve efficiency, accuracy and reporting across scouting and recruitment. Leading the inputting of expenses and processing directly on to the system, when required. Also offering support to key members of the team with individual expense claims.
• Travel – Support the coordination of travel for the department during office hours and support staff, managers, and players that require travel to be booked on their behalf including support for the medicals process and CPD events, including booking and coordination of group travel.

Qualifications and Requirements:

• Proven experience working in a complex, fast paced administrative/operations environment.
• Experience of using IT systems to carry out administrative processes such as processing expenses, purchase orders and booking travel.
• Confident in using own initiative, conscientious, self motivated, excellent communication skills.
• Ability to work efficiently with good attention to detail.
• Flexible in dealing with last minute changes and demands.
• Competent in using MS Office: Word, Excel, PowerPoint and Outlook.
• Previous experience of working in a football/professional sport operations environment or complex international business.
• Experience using relevant systems such as Business World/UNIT 4, Concur, SAP, SAGE to complete financial tasks and management.
• Additional language skills.
• Ability to think creatively and offer solutions to functional problems.

Licensing Manager – Manchester City Manchester City’s licensing programme has grown significantly over the last 5 years, across multiple territories and provides a significant income stream to the club. The Licensing Manager will manage and continue to grow the licensing programme, ensuring the club’s rapidly growing fan base have access to a wide range of official licensed products (physical or digital) that meet their needs and expectations, while fitting with the MCFC brand DNA.

Your Impact

• Manage and grow the Manchester City Licensing programme, maximising the return from the existing licensees, and adding new licensees to the portfolio in the UK and internationally for both physical and digital products.
• Manage multiple physical and digital licensee and nominated representative relationships over the length of their contractual terms.
• Oversee end to end legal contract drafting process, ensuring smooth and efficient expedition of legal paperwork.
• Manage quarterly sales and royalty reporting across all licensees and agents, including creating summarised reports to update the Head of Licensing on overall tracking against budget, and sales by licensee, territory and distribution channel/media outlet.
• Organise licensee business reviews and challenging licensees to continually improve performance.
• Line management of the Licensing Executive, ensuring delivery of their respective objectives.
• Work with the internal brand team to update and deliver style guides and season specific/hot market assets, working closely with licensees to ensure premium, reactive and innovative merchandise is launched to the market, maintaining brand compliance with the MCFC brand DNA and identity.
• Oversee management of the club’s online licencee management system.
• Ensure effective marketing of City merchandise, providing support to licensees through club store promotions, members, and supporter clubs activations.
• Work closely with the retail team and Man City’s official retail partners to ensure club retail sales are maximised, and innovative new products are provided by licensees for club channels.

Qualifications and Requirements:

• Knowledge of the general licensing and sports licensing industries, both in the UK and internationally, including knowledge of licensing contracts, running product development, and approvals across multiple categories.
• Knowledge of how to effectively develop and build a brand through licensing and how to help licensees with marketing efforts to bring their products to life.
• Understanding of general licensing contract terms and conditions and royalty specific data reporting.
• Advanced knowledge of Excel and PowerPoint.
• Pro active team member with strong attention to detail and organisation skills.
• Knowledge of sport and fan behaviour, and a have a general interest in football/sports.
• Awareness of lifestyle products that are trending or up and coming in fashion/pop culture.
• Understanding of the traditional and non traditional ways that IP can be licensed in the physical and digital worlds.
• Experience managing a large number of accounts/partners.

Ticketing Operations – Manchester City As part of our team, you will be entitled to 26 days annual leave plus an additional day off for your birthday, private healthcare and a Simply Health cash plan, an annual discretionary bonus, plus a range of partnership and lifestyle discounts.

Your Impact

• Set up and manage all Manchester City products within the ticketing system, including matches (home and away), memberships, hospitality, merchandise and non matchday events.
• Configure and validate seat inventory to ensure products are accurate, available and ready for sale.
• Produce ticket sales criteria for matches and events, working with Safety & Security to manage restrictions where required.
• Work closely with the System Product Manager to improve fan journeys and internal processes, identifying opportunities for development.
• Support product promotion across tickets, hospitality and memberships, including through third party sales channels.
• Liaise with internal teams on ticket allocations to ensure timely and accurate delivery.
• Work with opposing clubs and venues on allocations, reconciliation and distribution of tickets when required.
• Create and manage stadium seating plans and overlays for home and away fixtures.
• Support the delivery of cup schemes . click apply for full job details