Head of Compliance

Letchworth Garden City, Hertfordshire
Braxfield Recruitment Limited

Our Client, a leading Housing Association in Hertfordshire requires an Assistant Director of Compliance to lead the team managing all compliance streams including Fire on a 12 month FTC.

This is a hybrid role offering £79,840 on a 12 month FTC

The Assistant Director of Compliance role

The Assistant Director Compliance will be responsible for managing and delivering a robust and fully auditable property compliance service across all owned and managed assets. They will ensure the housing association meets all statutory and best practice policy requirements across servicing, inspection and update regimes.

Key Accountabilities:

• Full ownership and accountability for compliance service provision making the best use of resource to meet corporate and directorate objectives.
• Full responsibility for the Compliance budget, challenging spend, monitoring financial performance and improving cost effectiveness. A leader and advocate in driving value for money.
• Ensure compliance with all statutory health and safety requirements relating to the safe operation of buildings, and working practices of staff, such as CDM, H&S at Work, Building Safety Act, Fire Safety Act, etc, also adhering to all policies and procedures.
• Develop, influence and drive managers to perform in a commercially astute manner, driving business performance and productivity.
• Ensure that all compliance areas have robust and up to date policies, procedures, plans, and systems covering all aspects of work and minimising risk.
• Provide reports and detailed department insights, KPIs and other information to the Executive Director of Property
• Use data and insight to drive decision making, identifying opportunities for improvement.
• Promoting and driving a focus on customer satisfaction and welfare across the operation that positively impacts performance and Tenant Satisfaction Measures.
• Act as an escalation point for high level/complex complaints both Property and cross departmental, ensuring prompt resolution and damage limitation.
• Ensure M&E contracts are procured, mobilised, and managed effectively to meet our repairs and compliance standards.
• Provide professional senior management support to all direct reports ensuring robust supervision across the function, developing line management skills in line with our competence framework and values.

If this sounds of interest then please send an up-to-date copy of your CV and a member of the Braxfield Team will be in touch to provide more information.