Head of Credit Control

Woking, Surrey
Clinisys
Clinisys Job Opportunity

Clinisys is a global provider of intelligent diagnostic informatics solutions and expertise designed to redefine the modern laboratory across healthcare, life sciences, and public health. Our platform and cloud-based solutions generate millions of diagnostic results and data insights daily in over 3,000 laboratories across 34 countries. Headquartered in Tucson, Arizona, and Woking, England, our mission is to enhance diagnostic workflows and promote healthier, safer communities.

Clinisys has established a strong reputation for deploying complex diagnostic networks and academic centers, delivering end-to-end solutions across all disciplines at scale, fostering healthier communities.

Responsibilities:

1. Sales Revenue: Supervise all support and maintenance renewal processes, including quotation generation, variations, and invoicing.
2. Manage customer invoicing aligned with billing schedules.
3. Set up and oversee billing for large projects according to contracts.

Credit Control:

1. Ensure prompt cash collection and manage related activities.
2. Set monthly, quarterly, and annual cash collection targets.
3. Produce cash flow forecasts and report on cash flow performance.
4. Report and resolve overdue debts and customer arrears.
5. Prepare monthly reports on cash collection versus targets.
6. Follow up on escalated accounts through calls and chasing debts.
7. Update sales records with invoices and payments.
8. Address customer queries in collaboration with Account Managers.

Management / Escalation:

1. Manage the performance of 4 credit controllers and 2 interns.
2. Serve as the primary contact for internal and external stakeholder queries.
3. Act as SME for systems and process improvements.

Knowledge, Skills & Abilities:

• Experience managing a small team.
• Previous credit control experience.
• Experience dealing with customers and sales teams.