Head of facilities Management & Assets

Croydon, Surrey
Hays
The LB of Croydon are hiring a Head of FM and Assets to oversee FM for their commercial property portfolio.

Your new company
Join the dynamic and forward-thinking team at the London Borough of Croydon, the most populous borough in London, known for its rich history and vibrant cultural scene. As part of our ongoing transformation, driven by the Mayor’s business plan, we are committed to creating a place of opportunity, improving financial sustainability, and enhancing the quality of life for our residents.

• Our council owns and manages a diverse portfolio of corporate and commercial properties, ensuring efficient use and strategic development to support our community’s needs.
• With significant regeneration and growth plans underway, including the Croydon Town Centre Regeneration Programme, we are focused on revitalising our commercial and corporate property sectors to drive economic recovery and renewal.
• This is an exciting time to be part of Croydon, as we embrace positive change and work towards a brighter future. Join us and contribute to making Croydon a place we can all be proud to call home.

Your new role
As Head of Facilities Management and Assets, you will work collaboratively across the department and with other Heads of Service and Directors to ensure the effective and efficient development and delivery of Council services that support departmental and Council objectives. Reporting to the Director of Corporate Investment and Capital, you will be accountable for the strategic leadership of a large diverse team in the provision of Facilities and Support service provision to the Council’s commercial property portfolio. Key duties will include:

• Operating as the professional lead for all aspects of facilities management.
• Seven-figure budget management inc. capital budgets.
• Ensure the delivery of cost-effective, safe and efficient range of facilities and support services.
• Provide effective leadership and management of health, safety & environmental matters for the council.
• Operate as the strategic lead for FM including associated policies and procedures.
• Team leadership – multiple direct reports plus overall responsibility for 60-70 staff across hard and soft FM services.

What you’ll need to succeed
To succeed in this role you will require significant experience in operating as a senior manager of facilities operations and asset management for large public sector portfolios. You will have strong budget and team management skills with a proven track record in leading large delivery teams. You will also require:

• Relevant facilities/property professional qualifications (IWFM etc.).
• Demonstrable knowledge and experience across all aspects of commercial property facilities management.
• Thorough and up-to-date knowledge of all aspects of the property industry including legislation and compliance regulations.
• Extensive strategic team management experience.
• Demonstrable experience in the public procurement of large and complex contracts.
• Understanding of the key components of PPP/PFI projects.
• High level of communication skills to engage audiences and form positive relationships at all levels (internally and externally).

What you’ll get in return
The London Borough of Croydon Council offers a comprehensive and competitive permanent package designed to attract and retain top talent. Employees benefit from a generous annual leave allowance of up to 30 days, depending on length of service. When successful in securing this role you will receive:

• £92,000 – £105,000 salary.
• Flexible working arrangements are also available to support a healthy work-life balance. Additionally, the council supports professional development through various training programs and opportunities for career progression, ensuring that staff can grow and advance within the organisation.
• Moreover, Croydon Council is committed to the well-being of its employees, offering a range of health and wellness initiatives. These include access to an Employee Assistance Programme, which provides confidential support and counselling services, as well as discounted gym memberships and health screenings. The council also offers membership in the Local Government Pension Scheme (LGPS), which provides a secure and reliable retirement plan. Employees contribute between 5.5% and 12.5% of their salary, depending on their pay band, and the council makes significant contributions as well.
• By joining the London Borough of Croydon Council, employees become part of a supportive and forward-thinking organisation dedicated to making a positive impact on the community.

What you need to do now

If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call us now.
If this job isn’t quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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