Head of Global Accounts London, England, United Kingdom

synthesia.io
Welcome to the video first world

From your everyday PowerPoint presentations to Hollywood movies, AI will transform the way we create and consume content. Today, people want to watch and listen, not read – both at home and at work. If you’re reading this and nodding, check out our brand video .

Despite the clear preference for video, communication and knowledge sharing in the business environment are still dominated by text, largely because high-quality video production remains complex and challenging to scale-until now .

Meet Synthesia

We’re on a mission to make video easy for everyone. Born in an AI lab, our AI video communications platform simplifies the entire video production process, making it easy for everyone, regardless of skill level, to create, collaborate, and share high-quality videos. Whether it’s for delivering essential training to employees and customers or marketing products and services, Synthesia enables large organizations to communicate and share knowledge through video quickly and efficiently. We’re trusted by leading brands such as Heineken, Zoom, Xerox, McDonald’s and more. Read stories from happy customers and what 1,200+ people say on G2 .

In 2023, we were one of 7 European companies to reach unicorn status. In February 2024, G2 named us as the fastest growing company in the world. We’ve raised over $150M in funding from top-tier investors, including Accel, Nvidia, Kleiner Perkins, Google and top founders and operators including Stripe, Datadog, Miro, Webflow, and Facebook.

About the role

Synthesia is seeking an experienced SaaS Sales leader to join as our Head of Global Accounts in London. Reporting directly to the VP of Sales, you will spearhead the team responsible for boosting revenue from our current customer base, concentrating on our strategic segment. We are in search of an aspirational leader capable of leveraging their extensive experience in winning and expanding strategic logos within a value-driven sales environment. This is a unique opportunity to inherit a high-performing team and play a pivotal role in the upcoming exciting stage of our growth.

What you’ll be doing

• Lead our EMEA-based Global Strategic Accounts team, driving Annual Recurring Revenue (ARR) through upselling and expansion from our highest-value customers.
• Become responsible for ensuring a robust pipeline of sales opportunities is being delivered by the EMEA Global Accounts team, ensuring confidence in future revenue.
• Using your experience, refine and implement a comprehensive account strategy to nurture existing relationships with key accounts and expand reach to a more executive audience.
• Collaborate closely with the marketing and customer success teams and leaders to ensure alignment between the commercial aspects of the business and maximize customer satisfaction and engagement.
• Using your experience, passionately and actively support, coach, and mentor the Sales reps to meet and exceed targets.
• Support the team as and when needed when negotiating and closing complex contracts.
• Update existing sales playbooks with sales processes, methodologies, and learnings to optimise the sales function.

We’d love to hear from you if you have

• Extensive experience in b2b SaaS sales winning new business and expanding existing accounts – before you became a manager, you had your own successful enterprise sales career.
• Genuine motivation and excitement to remain a first line manager with a proactive approach and mentality to your teams’ success.
• Experience in reputable, value-driven, methodological sales environments, ideally using MEDDPIC.
• You’ve built and scaled high-performing teams where individuals carry a quota of $1mil+ and have targeted, won and expanded large, complex organisations.
• You’ve experienced rapid growth & understand the opportunities and challenges that can bring – and you thrive in it!
• Strong executive presence tied with exceptional verbal and written English.

Our culture

At Synthesia we’re passionate about building, not talking, planning or politicising. We strive to hire the smartest, kindest and most unrelenting people and let them do their best work without distractions. Our work principles serve as our charter for how we make decisions, give feedback and structure our work to empower everyone to go as fast as possible. You can find out more about these principles here.

Benefits

A hybrid, flexible approach to work where you have access to a lovely office space in Oxford Circus with free lunches on a Wednesday and Friday

A competitive salary + stock options

25 days of annual leave + public holidays (plus the option to take 5 days unpaid leave and carry 5 days over)

Private healthcare through AXA, including mental health support through the Stronger Minds service

️ Pension contribution – Synthesia contributes 3% and employee contributes 5% on qualifying earnings

Cycle to work scheme

You will join an established company culture with optional regular socials and company retreats

Paid parental leave entitling primary caregivers to 16 weeks of full pay, and secondary 5 weeks of full pay

You can participate in a generous recruitment referral scheme if you help us to hire

The equipment you need to be successful in your role