Head of M&E

Eden Brown

Head of M&E (interim)

500 per day inside / umbrella

5 month + contract

Hybrid

The role:

• Lead the M&E Team to ensure the HA achieves statutory compliance in the areas of Gas Servicing, Lift Maintenance, Asbestos, Electrical Testing, Air conditioning and extraction, drainage plant security & door entry and rooftop / high level communal space safety.
• Lead on damp and water ingress management across the portfolio including works and tenant management
• Play a strategic role in the Customer Services Directorate, proactively contributing to business planning, managing other areas of service to cover staff absence, service improvement, and achieving of high level of customer satisfaction with services

Direct reports:

• Electrical Contracts Manager
• Gas Servicing Manager
• Planned Works Admin Team Leader
• Damp and Water Ingress Contracts Manager

Key skills and experience:

• High level of knowledge of Mechanical and Electrical Service Issues and the regulatory framework
• Knowledge/awareness of the strategic property investment needs of the company
• High level knowledge and experience of:

(a) Partnering and a range of procurement mechanisms and procedures
(b) Management best practice and techniques.
(c) Building practice, building law and emerging trends
(d) Landlord and tenant issues arising from leasehold properties
(e) Planning, setting, control and monitoring of budgets within set allocations.

• Contract law, documentation, statutory regulations, British standards and their implementation in relation to repair and investment contracts.
• Fully understand the department’s strategic view of service delivery and how the M&E and compliance service will interface with other sections and agencies.
• Excellent customer care, staff management and interpersonal skills.
• Able to successfully manage and lead – where necessary – external consultants and contractors – within a performance management & improvement culture.
• Ability to contribute to, monitor and control budgets
• Able to effective manage resources to achieve business objectives.
• Car and Drivers Licence

Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown is acting as an Employment Business in relation to this vacancy.