Head of Mechanical + Electrical

Daniel Owen Ltd

Head of Mechanical + Electrical
75K – 78K + Package
North London
Property Maintenance

Daniel Owen are proud to be representing a social housing company in North London who are looking for a brand-new Head of Mechanical & Electrical to join their team.

They are looking for an experienced M&E Manager to be responsible for of minor / major works operations across a range of building Mechanical & Electrical maintenance activities.

Duties:

• Demonstrate leadership in planning, developing, and implementing practices to recruit, motivate, and develop staff while improving service delivery, efficiency, and profitability.
• Effectively line manage the M&E Services Team. Lead, manage, motivate, engage, and support the team to deliver a customer-focused service. Provide leadership through effective coaching, mentoring, toolbox talks, 121s, and team meetings.
• Direct the management and performance of staff, contractors, suppliers, and other resources.
• Ensure that contractors, consultants, and supply chain partners have effective systems in place to monitor and manage Health and Safety on-site, in line with Riverside Policy and Procedures.
• Oversee the maintenance of all electrical, heating, and mechanical installations, ensuring effective delivery of repairs and upgrades and compliance with legislation, standards, and industry best practices.
• Monitor the operational and financial performance of the service and address shortfalls in performance.
• Manage budgets effectively, including budget setting and providing financial information and analysis to monitor contract progress and expenditure.
• Prepare cost value reconciliations of contracts to facilitate accurate financial forecasting and cost control of projects. Ensure timely preparation of accurate invoices and valuations for dispatch by the commercial and finance team.
• Ensure contracts are compliant with internal policies and procedures. Oversee the effective procurement and contract management of all service providers engaged by RPS to deliver the compliance service.
• Ensure compliance with all statutory, regulatory, and policy requirements at all times.
• Support Senior Managers in monitoring and managing third-party contractor performance to achieve agreed service levels and KPIs.
• Be responsible and accountable for achieving and maintaining 100% compliance.
• Use customer feedback to increase satisfaction and involve customers in service improvement.
• Attend Resident and Committee meetings and present reports on operational areas of responsibility.
• Act as an ambassador for the service, actively building positive working relationships with key internal and external stakeholders. Attend meetings within and outside of business hours when required.
• Influence decisions to support continuous improvement within the directorate by understanding the market and trends to ensure quality of service.

Required experience:

• Holds a degree or equivalent. Professionally qualified in a Building Services-related discipline with broad expertise in Heating and Electrical Services and the regulatory framework.
• Demonstrates excellent communication, negotiation, presentation, leadership, delegation, and people management skills.
• Adopts a collaborative approach to lead and engage teams, consistently performing to high standards and delivering customer-focused services.
• Highly proficient in IT skills and literacy, including Microsoft Word, Excel, Outlook, Teams, and other applications.
• Proven ability to establish effective links across departments on technical issues, develop specifications, administer contracts, and deliver major repair, PPM, and refurbishment projects to strict time, cost, and quality standards.
• Skilled in managing significant annual budgets, providing creative solutions, and presenting information effectively in diverse environments.
• Extensive experience managing contractors, Direct Labour Organisations (DLO), and line management within a social housing environment.
• Proficient in writing technical reports, feasibility studies, costed options appraisals, and board reports.
• Competent in asset and data management, tendering, and budget management.
• Holds a full driving license.

Desirable:

• Strong knowledge of Heat Networks and the sustainability agenda
• Experience of diagnosing and reporting latent defects
• Level 4 Certificate in Gas Safety Management in Social Housing
• Gas Safe ACSs
• City & Guilds Electrical: 2391 and Part P,
• Microgeneration Certification Scheme (MCS): STHWS, ASHP, GSHP and CHP.
• Health and Safety qualification: SMSTS / IOSH

If this sounds like a role that you would be interested in, please get in touch today.