Head Of People & Culture

Bristol, Gloucestershire
Travel Trade Recruitment Limited

Established Tour Operator, specialising in luxury adventure and expedition travel, a leader in its field is expanding again and is looking to recruit a hands-on and a very experienced Head of People & Culture to lead and shape the organisational culture, talent strategy, and employee experience.

This role is pivotal in building an inclusive, high-performing workplace where people feel valued, supported, and empowered to do their best work.

This is a hands-on leadership role. You’ll build the frameworks, tools and ways of working that strengthen manager capability, raise performance standards and bring the values to life every day. You’ll also take ownership of the global people compliance, digging into the details, understanding what’s required in each country and implementing solutions that are fair, practical and right for the company.

If you’re the kind of people leader who combines clear thinking with compassion, who enjoys solving complex problems, and who can balance strategic judgement with rolling up your sleeves to get the job done then please apply.

This is a fully remote position but you must be able to visit the office in Bristol once s month (this is non negotiable)

KEY RESPONSIBILITIES

• Act as the go-to people partner for managers at all levels, providing clear, pragmatic advice on hiring, performance, absence, wellbeing and exits.
• Strengthen manager capability by coaching them through people decisions and giving them the tools, frameworks and confidence to lead their teams well.
• Design and embed simple, effective people frameworks – including performance reviews, probation processes, feedback tools and leadership expectations.
• Work with Heads of Departments to defi ne what good looks like across roles and ensure performance expectations are consistent, fair and understood.
• Lead the development and rollout of employee value proposition (EVP), ensuring it is reflected in recruitment, onboarding, performance and development.
• Measure the employee experience through surveys, pulse checks and qualitative insight, and use this data to strengthen culture, clarity and belonging.
• Take hands-on ownership of global people compliance in year one: mapping how employees are engaged across all countries, understanding local requirements and ensuring we are fair, compliant and consistent.
• Update contracts, policies and guidance, and produce clear documentation managers can confidently apply.
• Identify people risks early and work with the Senior Leadership Team (SLT) and Management Team (MT) to prioritise and address them.
• Contribute as an active member of the Management Team – bringing insight, challenge and clarity to discussions on performance, culture, capability and change.
• Help reduce people-related escalation to the SLT by creating simple processes, clear expectations and early manager intervention.

EXPERIENCED REQUIRED

• You’re an experienced People professional (ideally CIPD or the equivalent on-the-job experience) who’s ready to own the whole People & Culture function for a growing, global business.
• You have strong HR advisory or HR business partner experience and feel confident coaching managers through tricky people decisions with empathy and clarity.
• You enjoy designing simple, effective frameworks – performance reviews, feedback tools, probation processes – and you know how to bring them to life and implement them across a business.

PACKAGE & BENEFITS

• Base Salary: 56,000 – 60,000 base per annum (depending on experience)
• Company Bonus
• End of year Bonus
• REMOTE BUT MUST BE ABLE TO VISIT HEAD OFFICE IN BRISTOL ONCE A MONTH
• Holiday: Twenty-five days paid holiday, in addition to your birthday and public holidays
• Working Hours: Full-time, 37.5 hours per week. We offer flexibility within our typical Monday to Friday (8:30 am – 5:30 pm) window to help you balance your day.
• As we work with Global teams across different time zones, we ask for occasional flexibility to accommodate calls with our Global team that may fall outside of standard business hours.
• Working Arrangements: This role is mainly remote, with the expectation that the successful candidate will join us in our Bristol office at least once a month to join management team meetings and in-person collaboration
• Travel events to attend

WHY JOIN?

• Opportunity to shape culture and make a real impact
• Supportive leadership and values-driven environment
• Competitive salary and benefits package
• Flexible working arrangements

INTERESTED?

Follow the instructions to apply, attaching your CV. This vacancy is being managed by (url removed) / (phone number removed)