Head of Workplace

LGT Group

LGT Wealth Management UK LLP is a UK-based partnership, wholly owned by the private banking group LGT, which is in turn owned by the Princely Family of Liechtenstein. When we set up LGT Wealth Management in 2008, our aim was to offer a fresh approach to wealth management. Alongside the LLP we also have two other entities which focus on US and Jersey based clients. Our head office is based in London however we have a presence in Edinburgh, Jersey, Leeds, Birmingham and Bristol. The plan was simple: put our clients first by providing a transparent service, designed around what is right for each of them. By drawing together in-depth knowledge and experience from across the industry, we provide a flexible, bespoke service adapted to each of our clients’ needs.
Our mission is to create long-term value for all stakeholders. Our culture encourages individuals to generate, develop and implement ideas which will strengthen our business. Belonging, respect, integrity, conviction and entrepreneurship are our core values. As our brand recognition grows, we are fast becoming an employer of choice in our sector. We have over £29 billion in funds under management and circa 700 staff.

Brief Role Objective:

This role will lead the operational management of all of the regional offices and reception, and will be responsible for the effective management of our offices and liaising with the relevant Building Managers, smooth running of our buildings / offices and the provision of first class front of house services to the wider firm.

They will also be expected to ensure all relevant H&S requirements are met and manage or provide expert input into a range of projects delivering business efficiency and effectiveness.

Key Responsibilities:

Team management

• Manage a team of staff providing office facilities support which includes 3 reception staff and 3 facilities staff.
• Maintain a good working knowledge and understanding of the various areas of support provided by team members. Provide guidance in these areas as required.

Buildings and Property Management

• Managing key dates and transitions within our leases and rental agreements – working with internal counsel and external advisors to manage the negotiations within parameters set by the Management Board. This includes robust monitoring for break clauses, terminations and rent reviews with a view to ensuring tactics are agreed and implemented in good time, maximising the likelihood of positive outcomes for the Firm.
• Property maintenance – devising and leading an appropriately pro-active programme to ensure best possible working environment is maintained. Reflecting this in our budget planning and implementing with support from local office coordinators.
• Property projects – acting as the Project Manager on significant refits and office moves. This includes agreeing the project parameters with appropriate steering groups / Board, leading the property search, coordinating the legal, fit out and staff moves. Effective communication and stakeholder management is key to the success of these projects.

Contract and Supplier Management

• Relationship management for significant contractors including leading the (re)negotiation of any significant contracts and ensuring SLA’s are monitored and action taken across all supplier relationships, where relevant in your area. Successfully managing our external suppliers involves working closely with local office coordinators.

Health and Safety

• The Head of Workplace will act as the firm’s Health and Safety Officer, working closely with HR to deliver a safe and comfortable working environment for all staff and visitors. This will include:
• ensuring legal compliance with health and safety requirements across all locations including but not limited to first aid provision and fire safety planning
• preparing necessary reports for the board
• promoting a culture of health and safety compliance around the firm, through provision of training, appropriate policies and communication.
• responding to any health and safety issues raised by staff – or ensuring they are responded to

Front of House and office management

• All staff and visitors to all offices should receive a first-class welcome. The Head of Workplace is responsible for setting clear standards for front of house service across LGT Vestra and, through local teams, ensuring these are delivered.
• It is also vital that our office environments are well managed, allowing staff to be productive.

Your profile

Key Skills and Technical Requirements:

• Health & Safety qualification
• Fire Warden qualification

Other Skills and Attributes:

• Extensive previous experience in facilities management and/or office management. Experience managing these services (and their stakeholders) across different cultures is desirable.
• Experience as a relationship manager for contractors / suppliers – including negotiating terms and managing service level issues. Evidence of a focus on provision of cost effective, quality services.
• Strong project management experience including demonstrable impact on project outcomes.
• Exposure to health and safety requirements in office environments
• Experience managing teams including individuals up to Manager level. Exposure to the challenges and opportunities of making remote or virtual teams successful would be particularly helpful and / or managing across different cultures.
• Budget preparation and monitoring/management experience – ideally as the budget holder or key budget manager

The ability to present coherent, compelling options and recommendations to the Management Board or senior stakeholders, and engage in collective decision-making processes

Do you feel addressed? Then simply fill out the online application. We look forward to getting to know you.

Transparency is important to us. That is why you will find everything that matters to us on our website – plus everything you should know about us before you meet us in person, open an account or apply for a job. That includes, for example, the history of the Princely Family, which is closely intertwined with our own.