Hire & Sales Account Manager

City, Birmingham
Blue Moon Recruitment

THE COMPANY

We are proud to be working alongside Brand Access Solutions, the UK’s largest commercial scaffolding & access solutions provider.

JOB PURPOSE

Working within the Hire & Sales department you will work closely with the Head of Hire & Sales and the Branch / Regional Manager to deliver agreed targets for Hire and Sale through proactive development of the target prospect customer and clients and territory management by taking ownership of:

• Understanding the client s specific needs and offering solutions
• Creating credibility, build strong, lasting client relationships and earn the client’s trust.
• Growing profitable revenue from existing and targeted customers and clients within a defined geographical territory.
• Delivering or exceeding yearly budget for your region in a consistent and sustainable way.

Location(s): Can be based from Birmingham, Manchester or Leeds office.

KEY RESULT AREAS

• Ensure existing clients service expectation levels are fully met.
• Grow client base and product range exposure.
• Maximise market share potential.
• Cover all live projects within the allocated territory.
• Increase rental to agreed targets.
• Increase sales revenue to agreed targets.
• All documentation to be completed accurately in a timely manner.

RESPONSIBILITIES AND DUTIES

• Work within a specific geographical territory and be responsible for customer activity contained within the allocated territory.
• Analyse and determine the key contacts in an organisation and ensure that they receive first-class customer care and service.
• Transform the needs of the client into a realistic solution fully embracing their expectations.
• Analyse and adapt new strategies to react to changing business trends.
• Recognise and report on market trends.
• Timely & reliable completion of the CRM system, to ensure the data in the system reflects the actual state of contracts.
• Complete quotations and relevant documentation on time and of a high quality.
• Price jobs commercially and within the guidelines of the discount authority matrix.
• Devise a pricing structure for the client; manage conflict by effective negotiation and sales strategies.
• Liaise with the Design department.
• Work within a safety culture, in line with both the business and legislative guidelines
• Involvement in customer queries, query log and link to cash to facilitate timely payment.
• Support bi-annual full stock takes.

PERSONAL ATTRIBUTES/COMPETENCIES

• Ability to communicate at all levels of an organisation, including networking and providing cross-fertilisation of information across the business unit.
• Strong team player with the ability to work independently.
• Able to demonstrate our product range to meet the client’s specific requirements.
• Ability to self-learn and develop industry and product knowledge.
• To represent Brand Access Solutions in a professional, honest and open manner.
• Competent using IT systems including MS Office.