Housing Disrepair Lead

Diamond Blaque HR Solutions

Description

Our local government clients are recruiting a Housing Disrepair Lead. We are looking for someone who has extensive relevant experience working in a social housing, Repairs, and Maintenance environment. The successful candidate must be experienced in carrying out investigations to resolve complex repair-related complaints and have a demonstrable working knowledge of legislation relating to Housing Disrepair – Homes (Fitness for Human Habitation) Act and the Housing Health and Safety Rating System (HHSRS).

Your Key Responsibilities will include:

The successful candidate must be able to demonstrate experience in carrying out quality inspections, investigations, audits, preparing detailed technical reports and specification of works in accordance with current Building Regulations and appropriate legislation, including the Party Wall Act 1996, with the ability to develop positive relationships with a variety of stakeholders, including our in-house and external Repairs Contractors.

Qualification Essential

• GCSE Grade (or equivalent) in English Language and Mathematics.
• Relevant professional-level qualification.
• Advanced user Microsoft Office, Word, Excel, Outlook, Social Media:

Qualifications, Knowledge, and Experience Requirements – Criteria to be Evaluated at the Shortlisting Stage.

To thrive in this role, you will need:

• Experience in managing a caseload of housing disrepair cases.
• Experience of working in a social housing, Repairs and Maintenance environment.
• Must be experienced in carrying out investigations to resolve complex repair-related complaints.
• Have a demonstrable working knowledge of legislation relating to Housing Disrepair – Homes (Fitness for Human Habitation) Act and the Housing Health and Safety Rating System (HHSRS).
• Able to investigate and resolve complex Statutory Disrepair cases.
• Carry out such duties as the line manager may request, from time to time, within reasonable requirements.
• To consistently measure, monitor and review KPI’s of planned disrepair cases – to report on KPI and customer satisfaction targets for the repairs service and assist in the preparation of statistical and performance reports.
• Ability to effectively manage a technical caseload within target deadlines.
• Experience writing and preparing specifications for repairs, maintenance work, significant repairs, and planned maintenance contracts.
• Ability to communicate effectively both orally & in writing to a wide range of people.
• Ability to prepare and certify interim and final payments to contractors.
• Knowledge of Legal legislation in Housing disrepair and the ability to interpret legislation.
• Ability to organise own workload to meet targets & deadlines.
• Experience in the building industry codes of practice, measured terms and building contract forms.
• Ability to administer contracts and supervise work in progress.
• Highly IT literate skilled in all Microsoft packages. To make good and proper use of the IT systems, entering and retrieving information accurately and appropriately, ensuring that databases and other casework records are correct and up to date.
• Oversee the expenditure budget to ensure efficient allocation and adherence to contractual standards.
• Coordinate repairs and maintenance activities to ensure timely completion and adherence to quality standards.

Essential Compliance Requirements

• Basic CRB/DBS
• Three Years of Reference

A pre-engagement screening is mandatory for this role. Please be prepared for this additional step in the application process.

Diamond Blaque Group, a leading provider in the public sector, is acting as an employment agency for this vacancy. Our organisation is deeply committed to fostering an environment of equal opportunity and diversity in the workplace.