Housing Options Manager

Northampton, Northamptonshire
MMP Consultancy

MMP Consultancy are working with a fantastic organisation to recruit Housing Options Manager to join them on Temporary Basis, in Northampton.

Key Responsibilities:

• Responsible for the management, delivery and performance of a housing advice and options service, including casework and homelessness assessments, ensuring the clients meets its statutory duties in line with legislation, guidance, caselaw and the clients Homelessness and Rough Sleeping Strategy.
• Ensure appropriate and prompt assessment of homelessness cases via a highly effective triage service, with a focus on effective crisis management and robust upstream prevention activity
• Lead in the procurement, development, management and future improvements to the clients housing advice and homelessness case management software systems.
• Responsible for the management and monitoring of the housing advice and options service, including performance against KPIs, collection of relevant data and production of reports.
• Ensure there are adequate service level agreements, data sharing agreements, partnership agreements and protocols in place for all key partner agencies of the housing advice and options service.

Requirements:

• Educated to degree standard and /or with a relevant housing qualification or demonstrate equivalent capability

• Evidence of continuing professional development
• Detailed, up to date knowledge of homelessness legislation, including a practical understanding of the routes to a legal challenge.
• Experience of managing successful and effective housing services in a relevant context
• Experience of successful performance management including demonstrable experience of improving housing services
• Experience of managing budgets, including forecasting expenditure and obtaining value for money through procurement
• Excellent verbal and written communication skills to ensure that consistent and clear messages are delivered to a variety of audiences
• Business acumen and commercial awareness, with the ability to analyse data/spreadsheets/reports and contracts to identify salient issues