HR Operations Coordinator

The Access Project

We have a new vacancy for an HR Operations Coordinator in the Strategy, Finance and Operations team, reporting to the Head of People. The person will be supporting HR and People related operational activities by delivering excellent support through strong relationships across the organisation.The salary is £13,780 per year (18.75 paid contractual hours per week). This is £27,560 pro-rated.

Role responsibilities (not an exhaustive list, there may be reasonable changes over time)

Operations People and General:

• Promptly responding and resolving colleague queries from across the organisation
• Maintaining the BambooHR system to ensure People records are accurate and secure. Training will be provided.
• Arranging bookings for Town Halls / Engagement events, organising the meeting agendas and catering bookings where relevant.
• Updating HR information system Guidance documents, creating new versions, and ensuring managers are fully trained on people management responsibilities.
• Update employment policies with guidance from the Head of People, manage the administration of benefits and recognition awards
• Manage the recruitment administration using the Bamboo software and providing proactive updates to hiring managers.
• Managing the Onboarding and Offboarding processes using the BambooHR system, including the Employment references, conducting Right to Work and DBS checks.
• Preparing and issuing employment contracts, ensuring compliance with employment legislation
• Manage the induction process and arranging induction meetings for new joiners, communicating proactively with hiring managers.
• Coordinate and participate in the virtual phone rota and handle correspondence in a a professional manner. This includes overseeing successful handover between rota team members.
• Supporting the Chief Operations Officer in ensuring the charity meets Health and Safety and legal requirements
• Manage staff IT related activities (Microsoft 365), for example during staff onboarding and offboarding (with support from IT service provider)
• Support other operational activities as required

Person specification

Essential:

• Analytical and systematic problem-solving attributes
• Passionate about technology and using it to develop efficiencies
• Previous HR Administrator experience
• Collaborative approach to business partnering and teamwork across Departments
• Flexible approach to work and solution oriented
• Excellent written and verbal communication skills
• Strong administrative skills and time management skills
• Excellent attention to detail and high levels of accuracy
• Able to handle sensitive and private information confidentially and professionally
• Proficient in using Microsoft 365 applications effectively, incl. Sharepoint, data analysis, presentations, and numeracy skills
• Proactive and supportive team player and willingness to learn
• A commitment to the mission and values of The Access Project

Desirable:

Experience of HR information systems
Project management experience

Benefits:

• 25 days annual leave p.a. (pro rata) plus Bank Holidays and 5 Winter closure days.
• PerkBox online shopping discounts, gym memberships, holidays, wellbeing support.
• Employee Assistance Programme, a 24-hour helpline for staff
• Online Medical assistance access 24/7 to a qualified GP within minutes, with referrals and prescriptions available same-day.
• Interest-free travelcard loans
• Cyclescheme loans
• 2 paid Volunteering Days
• 1 paid Wellbeing Day
• Employer s pensions contributions (3%)
• Learning and Development opportunities
• Staff Mentoring scheme
• The Access Project welcomes requests for flexible working arrangements