HR Operations Manager

Oxford, Oxfordshire
Hays Specialist Recruitment Limited

HR Operations ManagerOxford £50,000 – £55,000 + excellent benefits Onsite (5 days) free parking

Are you an experienced HR professional with a strong Employee Relations background, ready to take ownership of a broad operational role?Or perhaps you’re a Senior HR Advisor / HR Generalist looking to step up into your first leadership role?

This is a fantastic opportunity to join a well-established organisation in Oxford, working closely with the Head of HR to deliver a high-quality, proactive HR service across a diverse workforce.

About the Role

This is a hands-on HR Operations Manager role, combining day-to-day operational leadership with the opportunity to shape and improve HR processes across the organisation.

You’ll take ownership of:

• Employee relations casework
• Recruitment oversight and delivery
• HR operational processes and service standards
• Supporting wider HR projects and system improvements
• You’ll also lead a small HR team, ensuring consistency, efficiency and high-quality service across the function.

Key Responsibilities

• Manage a broad range of Employee Relations casework, including complex and sensitive cases
• Lead on sickness and absence management, including long-term cases
• Oversee the end-to-end recruitment process, working closely with hiring managers
• Ensure contracts and onboarding processes are delivered accurately and efficiently
• Provide day-to-day leadership and guidance to the HR team
• Monitor HR workflows, inboxes and response times to ensure strong service delivery
• Act as a key point of contact for managers and department heads
• Support the development of HR policies and procedures
• Contribute to HR projects, including the implementation of a new HRIS/recruitment system

About You

• Proven experience as an HR Operations Manager / HR Manager OR A strong HR Generalist / Senior HR Advisor ready to step up into management

You will have:

• Solid Employee Relations experience (essential)
• Experience managing complex casework in a busy operational environment
• Strong generalist HR knowledge across the employee lifecycle
• Confidence working with stakeholders and influencing decision-making
• A proactive, solutions-focused approach
• The ability to manage multiple priorities in a fast-paced environment

Desirable:

• Experience supporting HR systems or process improvement initiatives
• Previous experience mentoring or supporting junior team members

Why Join?

• Opportunity to step into a broad, visible HR leadership role
• Work closely with an experienced Head of HR
• Exposure to meaningful HR transformation projects
• Varied and impactful role within a collaborative environment

Package & Benefits

• £50,000 – £55,000
• 30 days holiday + bank holidays
• Generous pension scheme
• Cycle to work & electric car schemes
• Season ticket loans
• Free Onsite parking available – first come first serve basis

Additional Information

• Full-time role (37.5 hours per week) flex start and finish times
• Based onsite in Oxford (5 days per week)

Apply NowIf you’re looking for a role where you can take ownership, influence change and develop your career, we’d love to hear from you.

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