HR Team Leader

Wellington, Shropshire
Prince Personnel Limited

HR Team Leader

Location: Shropshire Home-Based

Permanent £27,500 – £31,500 DOE

Working Hours: Monday Friday, 9:00 AM 5:00 PM (1-hour lunch break)

Our client, a successful and expanding organisation, is seeking an HR Team Leader to join their dynamic team. Reporting to the People Manager, the HR Team Leader will play a pivotal role in ensuring the business consistently adheres to legislative requirements through the implementation and management of company policies and procedures.

This is a predominantly home-based role with occasional national travel. The company will provide all necessary IT equipment and a mobile phone to facilitate remote working. A suitable workspace and a reliable WiFi connection will be required.

Key Responsibilities:

• Provide guidance and support on a wide range of employee relations matters, including grievances, disciplinary actions, performance management, and absence management.
• Manage casework for employees across various contracts (permanent, fixed-term, casual, full-time, and part-time).
• Lead TUPE transfers in and out of the organisation, focusing on employee experience during consultations and onboarding processes.
• Coach team leaders and employees on effective performance management, ensuring alignment with company values and best practices.
• Foster and maintain strong working relationships with colleagues, peers, and internal/external stakeholders, providing constructive challenge when necessary.
• Advise on employee relations issues, ensuring consistency and compliance with company policies and legal standards.
• Lead consultations with employees and stakeholders on matters such as TUPE and redundancy, ensuring transparent and open communication.
• Facilitate structured discussions to address employee concerns, promote fair resolutions, and ensure early conflict resolution.
• Identify high-risk or complex cases and escalate them to the People Manager when appropriate.
• Recommend and implement strategies to resolve employee relations issues while mitigating risk.
• Review and improve casework documentation, templates, and guidance to ensure clarity, compliance, and accessibility.
• Streamline people processes, engaging stakeholders, and ensuring timely communication and training delivery.
• Contribute to employee engagement initiatives by conducting exit interviews and providing valuable insights to the People Managers.
• Collaborate with colleagues across the People Directorate to deliver a comprehensive HR service aligned with business goals.
• Provide cover for the People Systems Adviser and assume additional responsibilities during periods of leave.
• Ensure apprentices receive adequate support to successfully complete their apprenticeship programme.
• Mentor apprentices and support the development of frontline managers.
• Contribute to the delivery of the people strategy, ensuring alignment with organisational objectives and financial protocols.
• Manage HR-related expenditure and oversee wellbeing casework and related costs.

Required Skills and Experience:

• CIPD Level 5 qualification (or equivalent) is essential.
• Proven experience in HR administration, recruitment, payroll, or a similar role.
• Strong IT proficiency, particularly with Microsoft Office and AI tools such as ChatGPT.
• Experience managing relationships with operational management to achieve business objectives.
• Excellent verbal and written communication skills.
• Strong interpersonal skills with the ability to build rapport and foster collaboration across the organisation.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• High attention to detail and accuracy in all aspects of work.

The application process:

We will carefully consider your details and advise you if we’re able to progress with your application within 72 working hours. If you do not hear from us within this time your details won t be retained. So, if you’re not successful on this occasion, do continue to respond to future roles we advertise. In the meantime, all good wishes and continued success with your search for employment.

About Us

Prince Personnel are an employment agency working on behalf of our client. Whether you re seeking a new permanent position, temporary assignment or contract you ll find us easy to deal with. Located in thriving Telford, we focus on jobs in Shropshire, Staffordshire and North Wales. Prince Personnel specialise in commercial, accounts and finance and technical recruitment. With the best jobs around we are an independent agency working hard for you.

Reference: DE26656