Implementation Project Manager

Burgess Hill, Sussex
Clearline Recruitment Ltd

Job Title: Implementation Project Manager – 12 month contract
Location: Field Based/Hybrid – Ad hoc visits to Burgess Hill and client labs
Salary: 220.26 PAYE basic per day or 293 UMB per day
Full Time: 12 month contract Inside IR35

Are you looking for a role that makes you feel valued, important and offers you the opportunity to make meaningful and transformative positive impacts on people’s lives?

We are working with a global client whose ethos is plain and simple: we come to work to help be a part of a better future. Our client requires a Implementation Project Manager.

• Hybrid (2 days in office), providing flexibility when able
• Free parking onsite
• 25 days holiday per annum + recognised bank holidays

Requirements:

Qualifications

• Degree-level education or equivalent professional experience.
• Recognised Project Management qualification (e.g., PRINCE2 or equivalent).

Experience

• Demonstrated success in end-to-end project management, including planning, execution, and stakeholder engagement.
• Experience managing customer relationships within matrixed or cross-functional organisations.
• Ability to prioritise and deliver high-quality outputs under pressure, including detailed Statements of Work and proposals.
• Strong commercial and presales experience with proven business acumen.
• Fluent in English (written and verbal).

Key Stakeholder Relationships

• Business Area Directors
• Commercial Contracts and Finance Teams
• Technical Services Managers
• HDSS & Sales Force
• Solution Implementation Managers
• Business Area Representatives
• External Customers

Decision-Making

• Confident in making sound decisions amid ambiguity.
• Promotes autonomy within the team while ensuring project alignment.

Technical & Business Expertise

• High commercial awareness with a strategic mindset.
• Understanding of healthcare industry dynamics and stakeholder priorities.

Communication

• Communicates clearly and concisely with internal and external stakeholders.
• Encourages openness, transparency, and collaborative dialogue.

Change Management

• Effectively leads and communicates organisational change.
• Supports teams in navigating transitions and adapting to new ways of working.

Inspiring & Influencing

• Builds trust and influence without relying on direct authority.
• Gains stakeholder buy-in through credibility and collaboration.

Teamwork & Collaboration

• Creates and sustains high-performing, collaborative teams.
• Promotes a culture of respect, shared responsibility, and mutual support.

Feedback & Coaching

• Actively gives and receives feedback to promote continuous improvement.
• Committed to personal and team development.

Innovation

• Embraces creative problem-solving and encourages diverse perspectives.
• Champions new ideas and adaptive thinking in fast-paced environments.

Responsibilities:

Governance & Project Delivery

• Develop, communicate, and uphold robust project governance frameworks.
• Lead end-to-end management of medium to high-complexity implementation projects.
• Ensure milestone approvals (e.g., floor plans, snagging lists) are secured on schedule.
• Promote consistency in project execution by supporting the Associate Project Manager in applying standard procedures and templates.

Pre-Tender Engagement

• Collaborate with OE RHC Consultants on solution design and layout development.
• Contribute to the creation of value-added proposals in partnership with Health Care Strategic Services.
• Present project strategies and solutions to key client accounts.

Planning & Coordination

• Manage all post-tender planning activities, including timelines, Gantt charts, floor plans, and product procurement.
• Organise and facilitate regular site meetings to drive progress and ensure alignment.
• Coordinate Roche project teams to streamline implementation and maintain momentum.

Stakeholder Management

• Serve as the primary escalation point for complex or high-impact implementations.
• Foster strong, collaborative relationships with internal teams and external partners.
• Provide regular updates to stakeholders and senior leadership on project status, risks, and changes.

Team Leadership & Internal Collaboration

• Lead cross-functional coordination across Roche departments to deliver integrated project plans.
• Escalate critical issues to the Senior Project Manager, Programme Manager, or Technical Manager as appropriate.
• Support and guide Associate Project Managers in managing project risks and resolving issues.

Decision-Making & Onsite Execution

• Own and oversee onsite solution implementation, monitoring construction and resolving installation challenges.
• Ensure project timelines are maintained in agreement with the customer.
• Act as the primary point of contact for the customer throughout the entire project lifecycle.

For more information about this Implementation Project Manager. role, please contact Chloe at Clearline Recruitment on (phone number removed) between 8:30am – 5:00pm.