IT Services Manager

Integral Recruitment Ltd

IT Services Manager Energy Infrastructure
Bridgewater, Somerset, TA5 (Hybrid 2 days on-site)
£60,000 – £70,000 plus benefits including a bonus, car allowance and more

Ready to lead IT operations for one of the UK s most impactful green energy projects?
We re hiring an IT Services Manager to spearhead IT excellence. This role would suit an IT Services Manager with a strong background in Systems Administration support, with demonstrable experience of shaping and delivering IT services within a multi-divisional business.

As IT Services Manager, you ll:

• Work proactively with suppliers to address any service gaps, ensuring effective delivery
• Actively maintain Service Level Agreements to align with business priorities
• Proactively identify opportunities for service improvements and collaborate with partners to implement them
• Manage the IT support team members and tech bars.
• Understand IT cost drivers and recommend cost-effective service delivery
• Serve as the primary interface between the business and partners for IT services issue escalation
• Maintain visibility of risks related to operational application services, identifying effective mitigation and appropriate escalation.
• Define system performance measures and monitor, measure, and report on IT systems performance, including oversight of third-party support contracts.
• Ensure the successful transition of IT Services from delivery to operations

We re looking for a strategic IT leader who brings:

• A Bachelor’s degree in IT, Computer Science, or related field
• A Systems Admin support background and experience of managing IT support teams, ideally within critical infrastructure
• Accredited in ITIL, Prince2, APMP or similar
• Proven track record of service improvement and vendor management
• Familiarity with Azure DevOps, JIRA, and agile methodologies
• Excellent stakeholder engagement, influencing, and reporting skills
• Eligibility for BPSS security clearance.

In return, my client offers the chance to play a key role in an organisation that s part of the energy revolution. Benefits include a bonus, car allowance and masses of career opportunity in this growing, multi-divisional business.

Sound interesting and something you would love to be part of? Apply today! Integral Recruitment is acting as an employment agency in regard to this vacancy.