IT Supplier Management Lead

Sopra Steria
Are you ready to join an exciting, dynamic team at Shared Services Connected Limited? We’re on the lookout for an IT Supplier Management Lead to play a pivotal role in our newly formed Service Delivery Department within IT, and you’ll report directly to the IT Services Director.

As the Supplier Manager Lead, you’ll be the driving force behind ensuring our IT suppliers not only meet but exceed their performance expectations. All to guarantee the seamless delivery of outstanding IT services in line with our contractual commitments. But that’s not all! We’re all about encouraging collaboration, and working hand in hand with our central Procurement function to forge stronger, more collaborative partnerships with our suppliers. It’s all about increasing value for money within our existing supplier base and unearthing fresh opportunities to reduce supply chain risks.

Your role will involve championing the evaluation and selection of the right suppliers to align perfectly with our IT and business objectives. We need to make sure that our suppliers, through robust performance management, contribute to achieving our desired business outcomes and go above and beyond to meet the organisation’s demanding requirements for IT service delivery, even within our complex supply network.

Exciting times are ahead, and we want you to be a part of it! Join us in this thrilling journey to reshape the way we manage our IT suppliers and elevate the quality of our IT services.

We can offer great career progression opportunities, ability to be based anywhere across the UK, benefits which you can flex to meet your needs and training and development opportunities.

What you’ll be doing:

• Take charge of managing our IT suppliers for the IT department. You’ll work with the central Procurement team to save costs by streamlining our supplier base.
• Your job is to make sure suppliers stick to their contracts and deliver what they promise. You’ll also help in evaluating options to use external suppliers and work on innovation and service improvements with them.
• You’ll create the criteria for choosing and evaluating IT suppliers, making sure they fit our needs as well as crafting Service Level Agreements that drive towards precise, goal-oriented IT and business objectives for SSCL.
• You’ll lead supplier reviews and manage the budget, making sure we meet our financial targets.
• Safeguarding alignment to our legal requirements and security standards.

What you’ll bring:

Generally, we would expect the individual to operate at a Level 5 responsibility – Make sure, Advise and can demonstrate these skills through a role or roles delivering IT services in a multi sector environment.

• Collates evidence regarding the interpretation and implementation of control measures. Prepares and communicates reports to stakeholders, providing a factual basis for findings. – Audit AUDT Level 4
• Uses key performance indicators to monitor and challenge performance and find opportunities for continual improvement. Develops strategies to address under-performance and compliance failures, including the application of contract terms – Contract management ITCM level 5
• Contributes to the definition and operation of effective financial control and decision-making – Financial Management FMIT level 5
• Defines the requirements for appropriate governance reflecting the organisation’s values, ethics and wider governance frameworks. Communicates delegated authority, benefits, opportunities, costs, and risks – Governance GOVN Level 6
• Plans, organises and conducts formal reviews and assessments of complex domains areas, multi-functional areas, and across the supply chain – Quality Assurance QUAS Level 5
• Defines the approach for commercial communications and the management of relationships with suppliers. Establishes a positive and effective working environment with suppliers for mutual benefit – Supplier Management SUPP level 6

If you are interested in this role but not sure if your skills and experience are exactly what we’re looking for, please do apply, we’d love to hear from you!

Employment Type: Permanent

Location: Anywhere with travel to our Centres of Excellence as and when required

Security Clearance Level: SC and NPPV2

Internal Recruiter: Jen

Salary: Up to £60,000 per annum

Benefits: £5,400 car allowance, 25 days annual leave with the option to buy additional days, private medical, life assurance, pension, and generous flexible benefits fund

Although this role is advertised as full-time, we believe that flexibility at work can promote work/life balance, increase your motivation, reduce stress and improves performance and productivity. We support different ways of working and can offer a range of flexible working arrangements. So, if you’re interested and need to work flexibly, we encourage you to apply and talk to us about what might be possible.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Loved reading about this job and want to know more about us?

SSCL is the market leader in critical business support services for the UK public sector. Operating at size and scale since 2013, SSCL has delivered over £750 million of savings – providing more funds for front line public services. We transform services using digital solutions and innovative technology, developing platforms that enable flexibility to meet the changing needs of our Government, Defence and Police clients.

We employ around 3,000 people who sit at the heart of our business strategy. Their passion and connection to our values and our purpose is what sets us apart and puts SSCL in the Top 20 of GPTW large workplaces. ‘Living SSCL’ means we deliver social value within our services and work with our clients and community partners to support programmes such as education and employability initiatives across the UK.

We embrace difference as a source of creativity, innovation and competitive advantage and are striving to become a more diverse organisation. We welcome applications from people with a diverse variety of backgrounds and identities. We are committed to equality of opportunity for all and do not discriminate on the basis of race, religion, colour, gender, age, disability, sexual orientation or marital status. We have partnered with Vercida , the UK’s largest diversity and inclusion focused careers site, where all our vacancies are available in an accessible format.
If you require any adjustments to the recruitment process, to enable you to perform to the best of your ability, please let us know when completing your application. We participate in the Disability Confident scheme and are committed to offering an interview to any candidate with a disability, who meets the minimum criteria for the role. If you believe this could apply to you, please let us know when completing your application.