IT Support Manager

Ipswich, Suffolk
Prime Appointments

IT Support Manager
45,000 + Bonus (OTE 50,000)
Ipswich Hybrid after 6 months in role (3 office / 2 home)
Full-time Mon-Fri, 9 AM – 5 PM
Excellent Benefits + Career Growth

About the Role:

A leading building and construction company in Ipswich is hiring an IT Support Manager to lead a team of 3. This is a hands-on role managing IT operations, projects, and strategy while delivering top-tier support.

Key Responsibilities:

• Lead & mentor the IT support team
• Manage internal IT projects & service improvements
• Oversee system security, backups & cloud solutions (Microsoft Azure)
• Handle escalated IT support issues
• Maintain IT policies, contracts & software licensing

Skills required to be considered:

• Strong Microsoft 365 & Azure AD experience (certifications ideal)
• Knowledge of Windows Server & cloud solutions
• Awareness of cyber security standards (Cyber Essentials, ISO27001)
• Proven people management experience is essential to be considered for this role
• Excellent communication skills and enthusiasm
• Solid background in an IT support manager & service management focused role

Benefits Include:

• Bonus – OTE 50K
• Healthcare & Wellness Program (after probation)
• Life Assurance & Income Protection
• Training & Career Development
• Hybrid working (3/2 split) after 6 months in role
• 25 Days Holiday (after 1 year) + Pension

Apply now with your CV & contact Katie at Prime Appointments for a confidential chat.

Please note the deadline for applications will be 12pm on Friday 21st March so applications after this time will not be monitored