Key Account Manager – Healthcare

City, Swindon
Bowdon Associates Limited

Job Title: Key Account Manager – Healthcare

Location: South West

Salary: £55,000 + Package

The Client

Our client are a global electrical safety business who provide products that protect people, machines and the environment against the direct and indirect hazards of electrical currents. They offer these solutions to a variety of industries including Healthcare, Defence / MOD, Energy, Utilities, renewables, oil & gas and Rail.

They are known for their commitment to innovation and safety in electrical systems, especially in a healthcare setting where electrical safety is critical to patient well-being and they are looking to add a Key Account Manager to their Healthcare team.

The Role of Key Account Manager – Healthcare

They are looking for a candidate with experience within a sales background preferably, however consideration will be given to candidates that can demonstrate a strong electrical knowledge and demonstrate experience in manging electrical failures and problem solving.

• Develop and maintain strong relationships with existing healthcare customers.
• Identify opportunities to upsell and cross-sell our clients service contracts.
• Achieve sales targets and contribute to the overall growth of the Service Sales team.
• Conduct regular customer visits and provide exceptional customer service.
• Prepare and deliver presentations and proposals to customers.
• Collaborate with internal teams to ensure customer satisfaction and service delivery.
• Maintain accurate records of sales activities and customer interactions in the CRM system.
• Promote cross functional working and demonstrate a one team approach to promote a positive culture within the workplace
• Ensure that all sales activities and processes comply with company policies and industry regulations
• Strong understanding of electrical systems and products, with the ability to explain complex technical concepts to non-technical audiences
• Excellent verbal and written communication skills, with the ability to build rapport with customers and stakeholders
• Proactive approach to identifying and address customer needs

The Person

• The successful candidate should be extremely flexible in their approach as every day will bring new opportunities and variety.
• Planning, preparation and travel are a must for this role.
• Proven experience in sales, preferably in the healthcare sector.
• Strong understanding of service contracts and sales processes.
• Strong communication and interpersonal skills.
• Self-motivated with a results-driven approach.
• Proficiency in CRM software and Microsoft Office Suite.
• Valid driver’s license and willingness to travel within the South West region.
• Dedication: Committed to achieving goals and delivering exceptional service.
• Excellence: Striving for the highest standards in all aspects of work.
• Trust: Ability to build and maintain long-term customer relationships.

What’s On Offer

• Salary of £55,000
• Company Car / Car Allowance
• Training, reward, and recognition packages
• 25 days holiday increasing for long service
• Pension
• Bupa private healthcare
• Entitlement to employee discount and salary sacrifices schemes

Bowdon Associates is a member of the Guild of Quality Employment Agencies and has agreed to adopt the compliance and recruitment standards that form the basis their code of conduct. A quality, transparent and responsible recruitment agency committed to raising the industry standards.