Key Accounts Administrator

Bromborough, Merseyside
Beauparc Limited

You will be responsible for the day-to-day co-ordination and processing of contracts for our Key Account/Gold Customers and Key Account Managers/Corporate Accounts teams. Ensure excellent levels of customer service, accuracy of data on the company computer systems, and achieving department KPIs.

Key Responsibilities and Accountabilities

• To manage and input the entering of new and existing sales onto our systems.
• To be in daily communication with Key Account Managers to ensure timely updates and progress.
• You will be responsible for the accuracy of the data entered onto the company systems, ensure all company department procedures are followed.
• Manage the supplier side and customer side information.
• To undertake credit checks and ensure integrity of information provided.
• Liaising with sub-contractors to ensure bins are delivered on time for customers.
• Generating Waste Transfer Notes for customers that fall out of the annual renewal process.
• Oversee the Major accounts inbox & ensure requests are dealt with & passed to the relevant team.
• Ensuring documentation is prepared as required, and that the data supplied is processed promptly.
• You will ensure all invoice queries are dealt with in an efficient manner and communicated with the financial teams. Identifying and helping to resolve issues with sub-contractors to reduce repeat issues.
• Distribute inbound Web / Phone Leads to sales teams and other team, ensuring they are logged on CRM.
• General sales admin support including logging new quotes to CRM, running reports via Power BI and assisting in new mobilisation roll outs.

The Ideal Candidate

• You are tenacious, passionate, and positive.
• You enjoy working as part of a team and work on own initiative.
• You are willing to work hard and prove yourself.

Skills and Experience

• Excellent organisation and time management skills.
• Good administration skills.
• Advanced knowledge in the use of Microsoft Office applications.
• A good knowledge of working with customers over the phone.
• Sales support and customer service.
• Good level of written and oral communication.
• Knowledge of the waste industry / hazardous waste would be an advantage.
• Knowledge / Experience using CRM would be an advantage.

About The Company
Join us on the journey
Over the past 30 years, Beauparc has continued to grow and acquire businesses that all share a very similar vision and set of values. We re now a group of almost 3000 people, all contributing to that growth and success.
Whilst Beauparc is the parent company to numerous brands, we all share an ambitious vision for the future. Our primary goal is to ensure the safety and wellbeing of our people and connected partners is front and centre. As a team, we re safer together. We deliver our customers with a partnership approach to managing their resources responsibly. We constantly push the boundaries of innovation. What s good today can be better tomorrow.
Beauparc is not just a company, it s a resource recovery business. Over the past three decades we ve grown and diversified significantly, we believe that great leadership is rooted in strong values. As leaders within this industry, we re committed to shaping a better future for our friends, families and communities. Our philosophy remains unchanged, balancing customer satisfaction with environmentally sustainable practices. Exceptional customer service, and unwavering dedication to sustainability are the cornerstones of our business.
Our journey is dependent upon talented, passionate, and dedicated people that constantly strive and challenge each other for better outcomes.
Take the first step today and join us on the journey .