Learning and Engagement Manager

Coventry, Warwickshire
CV Life
Are you an organised and inspiring programme manager with a passion for community engagement, education, and cultural learning? Do you enjoy leading teams, coordinating multiple projects, and ensuring high-quality delivery day to day?

We are looking for a proactive Learning and Engagement Manager to oversee the daily management and development of our education and community engagement programmes across CV Life’s cultural and venues.

This is a hands-on management role where you will lead operational delivery, manage staff and programme performance, coordinate projects and events, and ensure activities run smoothly, effectively, and to a high standard.

About the Role

Working closely with the Head of Learning and Engagement, you will manage the day-to-day operation of a varied portfolio of community and education programmes, ensuring they are engaging, commercially aware, and responsive to community needs.

You will oversee the planning, scheduling, delivery, and evaluation of activities across schools, families, and community audiences while supporting the continued growth of the service.

About You

You will be an experienced manager who is confident balancing strategic thinking with operational delivery. You will thrive in a fast-paced environment and be comfortable managing multiple projects, deadlines, and stakeholder relationships.

Additional Information

• Flexibility to work occasional evenings and weekends will be required

Apply today and Join Our Team!

DBS Clearance will be required for the successful candidate.
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CV Life is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff and volunteers to share this commitment.

Job Description Reporting to: Head of Learning and Engagement

Responsible for: Community Programme Educator, Schools Programme Educator, Children’s Creative Events Producer

Scope Coventry Sports Foundation and Culture Coventry are independent organisations who work collaboratively through CV Life, so that the scope of this Job Description as a CV Life document extends to cover the employment of employment contracts held with either Culture Coventry Trust or Coventry Sports Foundation.

Overall purpose and objective of the role To provide a pivotal role in helping CV Life to achieve its promise to invest in our work with communities. This role hasresponsibilityto engage with communities and schools to implement high quality community and education programmes and projects through existing activity and new opportunities.

This position falls within a shared-services working arrangement agreed between the respective Boards of Directors of Culture Coventry Trust and Coventry Sports Foundation, which allows for the sharing of posts and associated services where appropriate and of benefit to the work of both organisations.

Main duties of the role:

• Collaborate with teams across CV Life, realising opportunities to develop education provision between the museum and sports venues of CV Life.
• To be responsible for high quality provision across the range of community and education projects and programmes.
• Work closely with the Head of Learning and Engagement to support the economic and social success of the programmes, including commercialisation of the informal and formal learning activities.
• Work closely with the Head of Learning and Engagement to identify external funding opportunities and to manage, monitor, and evaluate the programmes supported by these funds.
• Build and sustain productive relationships with a wide range of stakeholders.
• Perform effectively under pressure and scrutiny, maintaining professionalism at all times.
• Act as an ambassador for the Learning and Engagement programmes through proactive networking and sector representation, raising the profile of the department and demonstrate its value to target audiences.
• Maintain an up-to-date understanding of sector trends, best practice, and emerging opportunities.
• Work in a target-driven environment, focusing on problem-solving and continuous improvement.
• To be responsible for the line management and professional development of the Schools Programme Educator, and Community Programme Educator.
• Line management of the Children’s Creative Events Producer, providing guidance, support, and oversight to ensure successful delivery of commercially minded programmes, including sleepovers, camps, the Lunt Roman Fort festival and birthday party packages.
• Provide effective people management, offering high challenge and high support to team members.
• Manage financial responsibilities including P&L accountability, budgeting, and invoicing processes.
• Analyse and interpret data to produce clear reports and insights.
• Lead the operational management of the Education and Community teams.
• To become a Designated Safeguarding Lead and attend all relevant training and meetings.

This job description is neither exhaustive nor exclusive and may be reviewed and updated depending upon operational requirements and staffing levels.

Responsibilities for all employees

• To embrace and lead by example on the Company’s key values of PRIDE, PASSION and PURPOSE or those that might at any time be subsequently re-defined.
• To support the Company’s commitment to providing a safe environment for children, young people and vulnerable adults, ensuring awareness of the Company’s Safeguarding Policy, Procedures and Practice Guidance, and to be vigilant, reporting any safeguarding concerns without delay.
• To undertake all duties and fully comply with all of the Company’s general standards and those relating to the specific requirements of the role.
• To take care of their own health and safety and that of others who may be affected by their actions at work, and to co-operate with health and safety matters to help everyone meet their legal requirements.
• To co-operate with managers and colleagues to ensure environmental responsibilities are complied with.
• To carry out tasks at a range of sites that are either operated or managed by the Companies / Trusts or where services are delivered by the Companies / Trusts
• To be involved in any aspects or opportunities for sharing of good practice, expertise and responsibilities within the Companies / Trusts. To generally help promote the work and public image of the Companies / Trusts, always maintaining high standards of customer service and personal appearance.
• To attend and fully engage with all internal training and development requirements and opportunities, and maintain such qualifications as required by the demands of the role.
• To interact positively with customers adopting a friendly and professional approach at all times.
• To comply with the General Data Protection Regulations when dealing with, maintaining, sharing and storing information.
• To undertake other duties as specified, which are appropriate to the qualifications, experience and general level of the post.

Person Specification Essential Personal Attributes

• A collaborative and proactive approach, with the ability to act as a confident ambassador for the organisation.
• High levels of resilience, able to work under pressure, respond positively to scrutiny, and manage competing priorities.
• A creative, solutions-focused mindset with a strong drive to achieve targets and improve outcomes.
• Strong interpersonal skills, able to build trust and maintain productive relationships across diverse stakeholder groups.
• A “high challenge, high support” leadership style that motivates and empowers staff.
• Adaptable and open to innovation, with the confidence to propose and test new approaches.
• Commitment to inclusive practice and an understanding of community needs.
• Professional integrity and the ability to represent the organisation effectively in external settings.

Essential Knowledge and Experience

• Proven experience managing grants, including reporting and compliance.
• Background in community engagement or cultural education.
• Commercial awareness, including experience generating income or shaping commercial opportunities.
• Track record of managing multiple workstreams, particularly across community and education settings.
• Experience in people management, including developing team members and managing performance.
• Understanding of sector trends, best practice, and emerging opportunities in learning and engagement.
• Experience working with targets, KPIs, and outcome-driven programmes.
• Previous involvement in programme development tailored to community needs.
• Experience working collaboratively across departments or multi-disciplinary teams.
• Financial experience with P&L responsibility, budget management, and invoicing.
• Experience contributing to or overseeing operational processes.
• Skilled in identifying opportunities and developing innovative, practical solutions.
• Excellent organisational skills, able to manage complex workloads and multiple deadlines.
• Ability to analyse and interpret data to produce reports and inform decision-making.
• Effective communication skills, both written and verbal, suited to diverse audiences.
• Ability to monitor, implement, and support organisational processes and ensure compliance. . click apply for full job details