National Operations Manager

City, Birmingham
RG Setsquare

Cleaning Operations Manager – Nationwide Cleaning Contract – 55,000 plus car allowance

Are you a Cleaning Operations Manager with experience of leading Commercial Cleaning contracts, looking to work for a Leading FM Service Provider? If so, I am currently recruiting for an Operations Manager to oversee a large multi million nationwide contract. Apply with your CV today.

What’s in it for you?

• Basic salary of up to 55,000 per annum
• Company Car Allowance
• A long-term career in a successful company who are experiencing a sustained period of growth
• Working for a company who really value their employees well-being which directly impacts the work that they do.

Your role

• You’ll be responsible for leading an established team of Regional Managers UK wide.
• Managing the Regional Managers to ensure they get the most out of their onsite teams
• Client escalation
• Day to day operational management of key accounts
• Conducting Client visits
• Supporting Regional Managers to deal with grievances, disciplinaries, recruitment and other issues across the contract
• You’ll be an advocate for continuous improvement across your team.
• You will ensure SLAs and KPIs are being hit and your team is running an effective FM service

About you

• Previous experience of managing multi million commercial cleaning contracts and a thorough understanding of strict SLAs & KPIs.
• Experience of leading a team of dedicated Regional Managers.
• You’ll be a confident and effective communicator – client satisfaction is a huge priority on these contracts.
• An organised and proactive attitude.
• Holder of full UK Driving Licence.
• Experience within the Leisure or Hospitality sector would be highly advantageous.

Next steps

If you have the relevant skills and you’re looking to work in a fast-paced environment with a company who can offer career growth, then please apply today with your updated CV.

RG Setsquare is acting as an Employment Agency in relation to this vacancy.