Office Administrator

Southampton, Hampshire
Reed

Job Title: Estate Agency Administrator

Location: Southampton (Office Based)

Salary: £26-30k per annum

Hours: Monday to Friday (Full Time, with occasional weekend work during peak periods)

Key Responsibilities:

• Client Support: Act as the first point of contact for clients, handling enquiries via phone, email, and in person
• Property Listings: Assist in preparing property details, uploading listings to portals, and maintaining accurate records
• Documentation: Manage contracts, tenancy agreements, and other legal documents with precision and confidentiality
• Diary Management: Coordinate appointments, viewings, and meetings for negotiators and managers
• Compliance: Ensure all documentation meets regulatory standards
• Office Coordination: Maintain office supplies, manage incoming/outgoing post, and support general office upkeep
• Data Entry: Update CRM systems and databases with client and property information
• Marketing Support: Assist with social media posts, window displays, and promotional materials

Skills & Experience Required:

• Previous experience in an administrative role (estate agency experience desirable but not essential)
• Excellent communication and interpersonal skills
• Strong attention to detail and organisational abilities
• Proficient in Microsoft Office and CRM systems
• Ability to multitask and work under pressure
• A proactive and positive attitude