Office Manager

Harpenden, Hertfordshire
Energy Park
Office Manager

Location: Harpenden, HertfordshireSalary: £30,000 – £37,500 per annumContract: Full time, Permanent

About Energy ParkAt Energy Park, we provide smart electric vehicle (EV) charge point solutions for residential sites, businesses and organisations across the UK to help them get set up for a sustainable future.

With the sale of new petrol and diesel cars and vans set to end by 2035, investing in EV charging infrastructure now is essential for those who want to gain a competitive edge and thrive in a net-zero carbon world. And expanding EV charging infrastructure is now a key focus for the UK government, with over £1bn being invested into local and national EV infrastructure initiatives.

As experts in EV charging solutions, we guide businesses and organisations through their entire EV journey, with the aim of providing accessible, scalable and easy-to-use solutions. We work closely with our clients to identify and install the best, bespoke solution for them, and the outcome is always a best-in-class offering.

Our team members are talented and committed to supporting our rapidly-growing business.

Position Overview:As the Office Manager, you will be instrumental in ensuring the efficient operation of the business. Reporting to the CFO and working closely with the Executive Assistant, you will provide office management and ad hoc administration support, whilst also driving efficiency and contributing to projects.

Main job functions:

• Overseeing day-to-day office operations to ensure a productive and efficient work environment
• Assisting with any projects and issues relating to property, including office refurbishments and negotiating and organising contracts
• Support the senior management team in the implementation of systems, providing training to team members as needed
• Conducting research, compiling data and reports as requested to facilitate decision-making processes
• Maintaining the office condition, addressing maintenance issues promptly, ensuring health and safety, liaising with external contacts and suppliers as needed.
• Acting as Fire Marshall and First Aider.
• Maintaining appropriate levels of office supplies, organising orders and taking deliveries
• Ensuring the office is organised and team members have the necessary tools and equipment
• Implement and maintain office policies and procedures
• Act as a key point of contact for internal and external stakeholders in person, via telephone and in writing, ensuring effective communication and stakeholder satisfaction
• Collaborate with various departments to facilitate cross-functional communication.
• Handle sensitive information with discretion and maintain a high level of confidentiality
• Plan and coordinate company events, meetings, and team-building activities
• Assist in organising industry conferences and exhibitions
• Ensure arrangements are in place for meetings, including preparing necessary materials, booking venues and organising refreshments and catering when needed
• Perform general office duties, including data entry, record-keeping, disposing of confidential waste, and maintaining a tidy and organised workspace
• Collaborate with team members, supporting on ad hoc projects as required to contribute to the company’s continuing success

Financial responsibilities:

• Supporting colleagues with bookings and payment for items such as travel
• Supporting with the processing and payment of invoices and reconciling corporate card expenses

Personnel, training and development:

• Working with HR to onboard and induct new team members, organising and issuing equipment, arranging training and team introductions
• Organising training for team members, ensuring accurate training records are maintained

Administrative duties:

• Taking telephone calls, answering queries, escalating to colleagues as necessary
• Assist the team with queries and completion of ad hoc administration when needed
• General administrative support for the Senior Management team

Experience/qualifications required:

• Demonstrable experience of office management and providing operational support to a business, supporting the strategic objectives and overall success of the business.
• Experience of creating and maintaining an organised, safe and comfortable work environment, comfortable dealing with property and maintenance issues, and able to manage external contacts and suppliers.
• Excellent communication skills, both verbal and written. Personable and professional.
• Strong administration and project management skills, highly organised, able to balance competing demands, prioritise work and work to deadlines.
• Ability to act with discretion and uphold a high level of confidentiality and professionalism.
• Flexible and adaptable, willing to contribute to projects and support team members to enable positive outcomes for the business.
• Confident with IT and systems, able to use Microsoft Office products and support team members and new starters with system training as needed.

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