Office Manager

Gateshead, Tyne And Wear
Medacs Healthcare

Medacs Healthcare are looking for an office manager to join our team in Gateshead

Hours: Full time 08:30-17:00 Mon-Fri

Salary: £25-£30k

The role is based within a Disability Assessment centre for Personal Independence Payment (PIP)

To achieve the smooth and efficient running of the office and assist the Operations Manager in achieving business KPIs and SLAs.

Key Responsibilities

• To manage the day to day activities of the offices and admin staff in Gateshead.
• To ensure smooth running of all contracts.
• Book assessment slots for Clinicians -maximising the Clinicians time.
• Input all holidays and sickness
• Ensure that all KPIs and SLAs are achieved in line with contracts.
• Attend client meetings when required.
• Arrange or delegate all work where necessary.
• Produce daily MI.
• To report on all incidents
• Check all invoices to make sure all payments are correct and in line with what has been agreed. Eg. Language line/Cleaners/Actors for training
• To implement new ideas that will help in smoother running of the office once agreed by OM.
• To ensure that all visitors are welcomed in a friendly and efficient manner.
• Ensure the reception area is tidy and presentable with appropriate literature on display
• Provide cover for other offices, as required.
• General administrative duties e.g.: Using Microsoft Office packages such as Excel and other bespoke IT systems,
• Photocopying, using the telephone
• Other reasonable duties as may be required from time to time

Key skills

• Able to prioritise tasks efficiently.
• Works well under pressure
• Excellent customer service & communication skills
• Team working
• Attention to detail vital – especially on reports/excel
• Delegate where needed
• Strong IT skills – Word, Powerpoint and Excel
• Excellent oral / written communication skills.
• Excellent organisation / analytical skills.
• Adaptable styles of communication
• Negotiating skills
• Management Experience

Essential Requirements

• Customer service and business development experience
• A full clean driving licence and car

ABOUT US

Medacs Global Group is a global leading healthcare staffing company providing healthcare recruitment expertise to both the public and private sectors.

We aim to create an inclusive working environment that is challenging, stimulating, rewarding and fulfilling. We value diversity and encourage equal opportunities for all. We think that’s the best way to attract the kind of people we’re looking for: people who are passionate, involved and committed to providing our employees and customers with the service they deserve.