Office Manager

Leicester, Leicestershire
Hays Business Support

Office Manager
Permanent Role – Hybrid Element
Leicester-Based
31,000- 33,000 per year

Your new company
Our client is looking for an Office Manager responsible for the efficient functioning of the office through a range of health & safety, administrative, financial, and managerial tasks.

Your new role
The Office Manager’s role is to ensure the smooth running of the office on a daily basis and will be responsible for the delivery of all areas of responsibility. This will require the management and scheduling of a team to meet the varying loads required throughout the day.

• Health and Safety:
  Oversee Health and Safety for the site, working closely with the Health & Safety Manager to ensure compliance. Carry out risk assessments and attend quarterly Health and Safety meetings (travel may be required).
• Budgets:
  Work closely with the Head of Facilities to create budgets for all areas within responsibility. First line approval of all spends, with the second line being the Head of Facilities.
• Statutory Compliance:
  Ensure statutory compliance in all required areas within the scope of responsibility.
• Service Levels:
  Develop and agree service provision and levels within all areas of responsibility in conjunction with the Head of Facilities.
• Process and Procedures:
  Develop, implement, and maintain documented processes to deliver the agreed service levels within all areas of responsibility.
• Primary Contact / Help Desk:
  Main contact and issue manager for all issues raised by the sites within the scope of responsibility, with escalation to the Head of Facilities.
• Reporting:
  Meet monthly with the Head of Facilities to produce reports for Board reporting.
• Procurement:
  Manage day-to-day administration and management of contracts/suppliers, liaising with the Contracts Manager as required. Requests for additional purchases outside agreed contracts are to be approved by the Head of Facilities.
• Property:
  Manage day-to-day issues with property management agent(s), ensuring the Head of Facilities is kept fully informed.

What you’ll need to succeed
The office manager will have the following skills and experience:

• Experience in the development, management, and operation of administrative systems, including Microsoft Office software.
• Management or Health & Safety experience.
• Excellent organisational and time management skills.
• Ability to lead and manage other staff.
• Confidence in fulfilling all spoken aspects of the role.
• Knowledge and understanding of managing people.
• Ability to work under pressure and meet conflicting demands within deadlines.
• Effective communication skills at all levels.
• Flexible and positive approach to change.
• Willingness to work as part of a team.
• Professional and customer service-oriented.
• Ability to maintain a high level of confidentiality and discretion at all times.
• Polite, professional, and enthusiastic manner.

What you’ll get in return

• 28 days’ annual leave plus bank holidays (prorated for part-time)
• Healthcare cover
• Pension plan
• Life Insurance 4 x salary
• Interest-free travel loan scheme
• Employee Assistance Programme including counselling, legal, and consumer advice services
• Discounted gym membership
• Discounted dental scheme
• Cycle to work scheme
• Offers & discounts
• Great reward and recognition scheme

What you need to do now
If you meet our criteria and think this is a job where you could bring enthusiasm and commitment, then we look forward to receiving your application.

We strongly encourage applications from people of all ethnicities, genders, sexual orientations, and disabilities. Please let us know if you require any reasonable adjustment at any stage of the application process.

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