Operations Director (Part-Time, 4 Days/Week)

Centrepoint Church

Centrepoint Church is a vibrant, multi-generational Christian community based in Bathgate, Scotland (with a second congregation in Edinburgh). As we grow beyond 200 in attendance and embark on a major facility renovation at our Bathgate site, we are seeking a high-capacity Operations Director to strengthen our operational foundation. This part-time role functions as a non-pastoral chief operating officer for the church, translating vision into action through people, resources, and systems. In this hands-on position, you will serve as the operational glue of the church ensuring administrative systems run seamlessly, information flows to the right people, and nothing falls through the cracks so that our pastors are freed to focus on preaching, discipleship, and care. It s an exciting opportunity to provide servant-hearted leadership through administration, undergirding the church with excellent stewardship, compliance, and execution so that our gospel mission can flourish unhindered.

Key Responsibilities

• Senior Pastor Support & Workload Protection: A core mandate of this role is protecting the Senior Pastor s time. Proactively intercept and reassign operational tasks before they land on the Senior Pastor s desk, implementing clear intake/triage processes and calendar guardrails from day one so his time is freed for preaching, visionary leadership, and leadership development.
• Governance, Compliance & Policy: Serve as a key liaison to the Board of Trustees, providing regular operational and financial reports. Ensure the church operates in full compliance with charity law and all regulatory requirements (safeguarding/PVG, health & safety, GDPR, etc.). Own the policy lifecycle keeping policies up to date, maintaining a live risk register, and scheduling regular policy reviews and staff training.
• Finance & Stewardship: Lead the church s financial administration and controls driving the budgeting process, managing expenditures/approvals, and maintaining cash-flow oversight. Work closely with the Treasurer to produce timely financial reports for the Senior Pastor and trustees. Ensure audit readiness and implement any audit recommendations, exercising cost-effective stewardship of contracts and resources.
• Sundays & Events Logistics: Oversee operational support for Sunday services and occasional special events to ensure they run smoothly (covering venue setup, tech/AV, volunteer rotas, etc.). Primarily coordinate Sunday logistics through preparation and team leadership during the week this role does not require being on-site every Sunday (Sunday on-site involvement is only occasional, as needed for major events or troubleshooting).
• Facilities & Projects: Manage the church s facilities to ensure our buildings and venues are safe, ready, and welcoming each week. Lead facilities projects and capital works including serving as the point person for the Bathgate site renovation by coordinating contractors/architects and minimising disruption to church life.
• HR Oversight & People Systems: Oversee the HR function through the HR Manager to ensure that recruitment, onboarding, performance reviews, and staff development are carried out effectively and in line with employment law and best practice. Keep the staff handbook and HR policies current (e.g. employment legislation, safeguarding/PVG, GDPR), maintain an annual HR calendar for policy updates and trainings, and report regularly to trustees on HR matters.
• Operational Systems & Technology: Continuously improve and oversee the church s administrative systems and technology. Implement best-practice workflows, databases, and communication tools to enhance efficiency. Lead the adoption and effective use of digital platforms (including church management software like ChurchSuite, project management apps, etc.) so that information flows reliably, tasks are tracked, and nothing falls through the cracks. Act as a liaison to our communications and tech teams to ensure technology supports ministry needs (while not being the content creator).
• Team Leadership: Lead, line-manage, and develop the church s admin and operations team (staff and key volunteers). This includes direct oversight of team members such as the HR Manager, Church Administrator, Bookkeeper, Building Manager, and Health & Safety Officer. Provide regular one-to-one meetings, feedback and performance reviews, setting clear objectives and offering coaching. Foster a collaborative, servant-hearted team culture where people are supported yet held accountable, and ensure strong communication across all ministries.

We are looking for someone who:

• Is a committed Christian with a strong, mature faith and a lifestyle of integrity and prayer (this role carries a genuine occupational requirement for Christian faith). Fully embraces Centrepoint s values and mission.
• Is (or is willing to become) a participating member of Centrepoint, aligning with our doctrinal convictions including our complementarian practice in pastoral leadership.
• Has proven experience in operations/administration leadership, ideally 3+ years in a church, charity, or organisational context. (You have a track record of leading teams or projects effectively and improving systems or processes in a workplace or ministry setting.)
• Demonstrates exceptional organisational and problem-solving skills, able to juggle multiple priorities within a part-time schedule and keep details from falling through the cracks. You thrive in bringing order and efficiency to complex environments.
• Is an excellent communicator and team leader, comfortable working with both staff and volunteers. Able to convey information clearly across all levels (from trustees to church members) and build positive relationships through approachable, servant-hearted leadership.
• Has solid financial and administrative acumen, with the ability to manage budgets, read financial reports, and uphold good governance practices. Detail-oriented and aware of key compliance areas (health & safety, safeguarding/PVG, GDPR, employment law) ensuring the church operates safely and legally.
• Is tech-savvy and adaptable, quick to learn new software and systems (familiarity with tools like ChurchSuite, Planning Center or similar is a plus). Proactive in finding solutions, and calm under pressure with a can-do attitude to tackle unforeseen challenges.
• Models servant leadership, leading by example with humility, reliability, and a passion for excellence in support of the church s mission. Highly relational and approachable, able to inspire trust and teamwork in others as you implement change.

Terms: This position is part-time (30 hours per week, 4 days) based in Bathgate, with involvement at our Edinburgh site as needed. Salary is £33,000 £36,000 per annum (full-time equivalent), pro-rated to 4 days (approximately £26,600 £28,800 actual). The start date is 24 November 2025, or as soon as possible thereafter. Applicants must have the legal right to work in the UK (we are not able to sponsor visas). Centrepoint offers employer pension contributions, statutory holiday and sick leave (pro rata), and a flexible working environment. Work days can be arranged flexibly (with some remote work possible) aside from key meetings or on-site needs.

Sunday or evening work is not regularly required; however, occasional presence on a Sunday or at special events may be needed for critical operational support. When such hours are worked, they count toward the weekly 30 hours and time off in lieu (TOIL) will be provided. Please note: there is a genuine occupational requirement for the post-holder to be an active Christian, in accordance with the Equality Act 2010 (Schedule 9).