Operations Manager

Stoke-on-trent, Staffordshire
Hart Recruitment

Are you an experienced Operations Manager with a passion for making a positive impact in the community? You will be joining a well-established charity based in Stoke-on-Trent, Staffordshire who are focused on improving health, wellbeing, social inclusion and communities through physical activity.

This a part time position, working 28 hours per week. Their core hours are 10am to 4pm and the organisation are flexible if you would like to work across 4 or 5 days per week. This is a hybrid position and you will be in the office 1 day per week.

You will receive the following benefits: 38.5 days holiday pro rata including Bank Holidays and Christmas Shut Down, additional holiday increases with service up to 43.5 days pro rata in total, Wellbeing Grant voucher of £50 to be spent on health and wellbeing, volunteer day, up to 8% pension scheme, annual CPD courses offered by Staffordshire University, online skills training platform and access to a counselling service.

As the Operations Manager, your duties will include:

• Responsible for the day to day running of the business operations and administration functions for the charity organisation
• Line managing the Business Support Administrator
• Ensuring staff across the charity have access to resources and information required to do their jobs well
• Providing governance support to the board of trustees, taking minutes where required
• Developing new processes and implementing tools for efficiency such as AI
• Enhancing and maintaining HR processes on Sage HR to support line managers with staff management
• Managing contracts for outsourced functions, liaising with suppliers and general purchasing for the team
• Ensuring policies and procedures are compliant and up to date
• Ensuring the charity is compliant with its obligations such as fundraising standards, health and safety, GDPR

As the Operations Manager, you will have:

• Previous operations management experience within a charity
• Experienced in charity governance processes
• A proactive and agile approach with the ability to coordinate with colleagues as well as work independently and take ownership of tasks
• Excellent communication and organisational skills
• IT literate – experience in Microsoft 365 and SharePoint would be an advantage
• You may have experience in any of the following: Business Manager, Office Manager, Compliance Manager, Risk Officer, Governance Administrator, Governance Officer, Business Support, Charity Management, Executive Assistant, PA, Personal Assistant, Operations Officer, Operations Coordinator

You will receive a salary of £40,000 per annum pro rata, depending on experience / £21.97ph.