Operations Manager

Cramlington, Northumberland
Westray Recruitment Consultants Ltd
Job Description: Operations Manager
Location: Cramlington, Northumberland
Reports To: Board of Directors

Role Overview
Our excellent client is seeking a highly organized and technically proficient Operations Manager to oversee the day-to-day execution of their aviation and engineering projects. This role is critical for bridging the gap between strategy and technical delivery, ensuring that our clients Engineering and Data Air Traffic Control (ATC) divisions operate at peak efficiency. The ideal candidate will have a background in Aeronautical Engineering or Air Traffic Control (ATC) and the ability to manage complex technical workflows in a fast-paced environment. This role will suit am ambitious individual who has aspirations to move into a Director based role.

What Our Client Offer

• The opportunity to manage operations for a well-established UK aviation leader with a global footprint.
• A competitive salary of £50,000 basic per annum.
• A pivotal role in the delivery and innovation of future Air Traffic Control technology.
• Opportunity for role to develop into a Director position, clear progression pathways.
• Bonus applicable on top of base salary, this will be specifically tied to direct contribution of increased turnover.
• Opportunity to work with an extremely settled and committed team, headcount of the business sits at Circa 17.

Key Responsibilities

1. Operational Efficiency & Delivery

• Workflow Management: Direct the daily activities of the Engineering and Data ATC teams to ensure projects are delivered on time and to specification.
• Resource Optimization: Manage internal resources and budgets to ensure operational targets are met efficiently.
• Process Improvement: Identify and implement operational enhancements to support the company s goals for increased turnover and market share.

1. Technical Oversight & Quality Assurance

• Product Support: Coordinate the production and implementation of our client s key systems.
• Safety & Compliance: Maintain strict adherence to UK and international aviation safety standards across all technical deliverables.
• Technical Troubleshooting: Serve as a point of escalation for complex engineering hardware or data system challenges within the airport environment.

1. Project Coordination & Stakeholder Liaison

• Project Lifecycle: Oversee high-value contracts and Service Level Agreements (SLAs) from initiation through to successful delivery.
• Client Relations: Act as a technical point of contact for airport authorities and international partners during project execution.
• Team Mentorship: Provide direct leadership and technical guidance to staff, fostering a culture of operational excellence.

Experience & Qualifications

• Aviation Expertise: A background in Air Traffic Control (ATC) or Aeronautical Engineering.
• Managerial Experience: Proven experience in an operations or senior project management role within the aviation, defence, or high-tech engineering sectors.
• Technical Literacy: An understanding of complex data systems and engineering hardware.

Core Competencies

• Results-Oriented: A strong focus on achieving operational targets and maintaining high-quality delivery standards.
• Communication: Ability to effectively translate technical requirements for both engineers and senior stakeholders.
• Problem-Solving: Highly capable of navigating complex global market shifts and technical hurdles.

TO APPLY
Please send your updated CV to Westray Recruitment Group or apply direct by calling Westray Recruitment Group on (phone number removed)