Outsourcing Manager

Arcus Search

Arcus Search are proud to support a global London Market (re)insurance firm, on searching for an autonomous, proactive and communicative Outsourcing Manager with a proven experience in Underwriting Operations and knowledge of the Insurance industry.This is a newly created role sitting with the EMEA COO function of this business. You will have a vital role, overseeing the relationship and performance of outsourced vendors, supporting the transformation activities and overseeing the effectiveness and efficient of the external services provided.What you’ll do:

• Manage and maintain relationship with outsourcing vendors
• Ensure adherence to regulatory requirements and underwriting guidelines
• Manage contracts, agree statements of work and reach cost-effective solutions
• Monitor performance standards and review vendor performance regularly
• Identify risks related to outsourcing activities, such as data security and compliance
• Optimise and maintain effectiveness on outsourcing processes
• Reach mutually beneficial goals with key stakeholders on a daily basis
• Collaborate with on-shore and off-shore teams
• Manage the budget of outsourcing activities

What experience you’ll bring:

• Extensive experience in Insurance and an understanding of Underwriting Operations
• Experience managing on-shore and off-shore teams and outsourced partners
• Excellent communication and interpersonal skills
• Proficient in Underwriting software and technology
• Certifications such as CPCU, ARM are desirable, though not a pre-requisite

This is an incredible opportunity for someone who has a proven track record as an Outsourcing Manager. This client fosters an environment of trust, diversity and openness and would be a great fit for an individual that strives to grow in this newly created role and reputable London Markets company.