Parts Manager

Kenilworth, Warwickshire
Hamlin Knight – Recruitment Specialists in Human Resources, Office Support and Sales & Marketing

We have been working with our client for the last 15 years and recruited a number of people into their team in this time. They have a very low turnover as they really value their employees and offer exceptional benefits. They are widely regarded as the largest independent operator in this niche market, supporting customers with servicing, inspections and general preventative maintenance, equipment breakdown, spare parts, contracts, long and short-term rental and new equipment commissioning. As part of a continued, sustained growth and development, our client is looking to employ a Parts Manager.

This is an exciting opportunity to work with heavy capacity lift trucks, container handlers and hydraulic cranes at ports and leading manufacturing and heavy industry operations across the UK and Ireland.

Responsibilities

• Good time-management skills, who can prioritise tasks and use their initiative.
• The ability to communicate well, putting the customer first and keeping their promises.
• Manage both telesales & stores to ensure that agreed KPIs are achieved
• Provide technical support to staff and customers regarding products
• Ensure that all stock control is maintained, orders are shipped in a timely fashion and stock reports are accurately maintained
• Liaise directly with suppliers and customers to ensure that all parts are distributed and received on time.
• Review ongoing systems and practices in place to identify room for improvement
• Respond to incoming phone calls and e-mails for spare parts and process enquire through raising of purchase orders and on-line ordering system.
• Maintain a detailed log of enquiries and orders through updating an on-going enquiry register and daybook.
• Monitor daily spare parts orders and confirm the status of all outstanding orders with factory warehouse personnel, updating customer if necessary.
• Raise sales orders and create invoices using Protean, ensuring all prices, parts and order details are accurate.

Qualifications

• Strong written and verbal communication skills.
• Ability to travel if required, requiring a valid Full UK Driving License.
• Proven experience in a Parts Manager/supervisor or similar role
• Highly experienced within supply chain control
• Experience dealing with suppliers and customers on a daily basis
• Previous experience dealing with material handling parts
• Excellent knowledge of health and safety procedures
• Provide reliable cover and offer assistance when required to complete variety of ad-hoc tasks within the office.
• Experience within the engineering industry would be a distinct advantage.

Jobs like this dont come up everyday, so apply now to avoid disappointment.