People Coordinator- Maternity Cover – London

Levy
People Coordinator- Maternity Cover – London

People Coordinator- 12 Month Fixed Term Contract- Peppermint-London Full-Time / Permanent

38k- 40k+ excellent benefits including healthcare, wellbeing support, 20 days’ annual leave plus bank holidays.

Who we are

Peppermint is a multi-award-winning events and hospitality business, founded in 2003 by Alex Brooke and Adam Hempenstall. We’re passionate about delivering first-class bars and drinks-led solutions to the UK’s biggest and best events and venues.

With over 20 years’ operational experience, Peppermint now services 50+ major events and venues annually, partnering with industry leaders such as AEG, IMG, Live Nation, and Cuffe and Taylor. Our portfolio includes iconic events like BST Hyde Park, Camp Bestival, Mighty Hoopla, Hyde Park Winter Wonderland, All Points East, and Rewind Festival, among many others.

Following our recent partnership with Levy UK, we also deliver premium F&B experiences for leading venues, including The O2, Wembley Arena, Dreamland (Margate), The Piece Hall (Halifax) and the Johan Cruyff Arena (Amsterdam). We proudly operate Between The Bridges on London’s Southbank and recently launched Riverside East in Queen Elizabeth Olympic Park.

Our success is built on passion, innovation, teamwork, and sustainability – and as we continue to grow, we’re looking for an HR professional who shares these values.

We’re looking for

We’re seeking an experienced, confident, and proactive HR & Recruitment Officer to join our award-winning events and hospitality business on a fixed-term maternity cover contract, starting immediately and running until 8 January 2027, with the potential to transition into a permanent role.

As the standalone HR function during a period of rapid growth, you’ll play a key role in delivering all day-to-day and transactional HR operations, ensuring a seamless employee experience across the business. This is a hands-on, generalist position covering recruitment support, onboarding, employee relations, payroll administration, compliance, and benefits – all while helping to shape and refine our HR processes and systems for the future.

This hybrid role is ideal for a proactive HR professional who enjoys autonomy, variety, and being at the heart of a dynamic, people-focused organisation.

You’ll be a confident, organised, and approachable HR professional who:

• Has experience supporting end-to-end recruitment and onboarding processes.
• Can independently manage a standalone HR role, balancing multiple priorities with professionalism and accuracy.
• Is proactive in resolving employee queries and supporting managers with HR policies and best practices.
• Understands the importance of compliance and confidentiality while maintaining a people-first approach.
• Thrives in a fast-paced, creative environment such as events, hospitality, or leisure.
• Recognises when to escalate complex matters and is comfortable liaising with the wider People Team or parent company for guidance.
• Is excited by the opportunity to contribute to shaping HR processes, systems, and culture during a time of business expansion.

People Coordinator- The role

Key Responsibilities

Recruitment & Onboarding

• Support hiring managers throughout the recruitment process, ensuring a smooth and compliant candidate journey.
• Create engaging, high-quality job adverts in collaboration with hiring managers.
• Manage advertising across job boards and relevant social media channels.
• Support hiring managers by gathering and shortlisting CVs and ensuring recruitment processes follow company policy and best practice.
• Prepare offer letters, contracts, and new starter documentation.
• Coordinate and deliver company inductions and onboarding activities.
• Organise and support company engagement initiatives (e.g., quarterly Director’s brunch).

Employee Lifecycle Management

• Manage probationary reviews and associated documentation.
• Administer payroll-related changes, including overtime, contract variations, and absence tracking.
• Oversee the leaver process, including exit interviews and final documentation.
• Maintain accurate and compliant personnel records.
• Manage the HR inbox and respond promptly to employee and manager queries.

HR Administration & Compliance

• Manage and maintain the Learning & Development platform for compliance and training requests.
• Administer employee benefits enrolment, updates, and related documentation.
• Keep employee handbooks and HR policies up to date.
• Support managers during formal HR processes, including acting as a note taker.
• Manage reference and employment verification requests.
• Provide administrative support for performance and salary reviews, remuneration, and benefits.
• Support the development and continuous improvement of HR processes and systems.
• Undertake ad hoc administrative tasks to support the wider HR function and organisation.

General HR Support

• Contribute to HR projects and initiatives aimed at improving HR service delivery and employee experience.

Skills and Experience

• Essential:
• Minimum 3-5 years’ generalist HR experience, ideally within hospitality, events, or leisure sectors.
• Strong understanding of UK employment law and HR best practice.
• Proven experience supporting recruitment, onboarding, and HR administration.
• Ability to work independently in a standalone HR capacity.
• Strong organisational and problem-solving skills, with the ability to manage multiple priorities.
• Exceptional attention to detail and confidentiality.
• Desirable:
• CIPD Level 5 qualification (or equivalent experience).
• Experience supporting payroll and benefits administration.
• Proficiency in HRIS systems, MS Office, and digital HR tools.

Technical:

• Sound knowledge of HR processes, compliance, and employee lifecycle management.
• Confident with HR systems, reporting, and data management.

Behavioural:

• Proactive, solution-focused, and adaptable.
• Excellent communicator who builds trust and rapport at all levels.
• Collaborative mindset with strong stakeholder management skills.

Personal:

• Approachable, empathetic, and professional.
• Resilient and adaptable in a fast-paced environment.
• Passionate about people, culture, and continuous improvement.

Why join us

• Be part of a vibrant, fast-growing, and creative events and hospitality business.
• Enjoy a hybrid working model offering flexibility and variety.
• Take ownership as the standalone HR professional, shaping HR processes during a key phase of business growth.
• Join a supportive and people-first culture with passionate, like-minded colleagues.
• Competitive salary (DOE) and opportunity for a permanent role post-maternity cover.