People & Culture Administrator

Macclesfield, Cheshire
Superbike Factory

Job Title: People & Culture Administrator

Reports to: People & Culture Manager

Responsible to: CEO

Department: Human Resources

Location: Macclesfield

Salary: £26,190

Summary:

We have an exciting opportunity for a People & Culture Administrator to support the day-to-day HR administration of our retail business. Reporting to the People & Culture Manager, the role holder will assist with the delivery of HR services across recruitment, employee relations, and learning and development.

This role plays an important part in supporting the administrative needs of the HR team within a fast-paced retail environment, offering a great opportunity to gain experience and develop within the HR function.

Main responsibilities:

• Provide day-to-day HR administrative support across multiple retail sites
• Support the recruitment process, including coordinating interviews, preparing offers, onboarding, and pre-employment checks
• Maintain accurate employee records and HR systems in line with GDPR requirements
• Assist with employee engagement, wellbeing, and inclusion initiatives
• Monitor and track mandatory training, supporting managers to ensure organisational compliance
• Provide general administrative support to the People & Culture team as required

Qualifications/ Education

Essential

• Desire to complete CIPD Level 3 / Level 5 qualification

Desirable

• CIPD Level 3 Certificate level qualification.

Experience

Essential

• Strong Administration experience – Drafting contracts and documentation, managing attendance records and completing onboarding

Desirable

• Previous experience in a fast-paced HR department
• Familiarity with people systems (HRIS, payroll, or ATS) is an advantage.
• Experience in multi-site retail support.

Skills & Knowledge

Essential

• Strong interpersonal and communication skills, with the ability to build trust and relationships at all levels.
• Ability to manage sensitive and confidential information with discretion.
• Highly organised with strong administrative and IT skills (MS Office, HRIS).
• Problem-solving mindset and ability to work under pressure in a fast-paced retail environment.
• Strong attention to detail and accuracy in people records and reporting.

Desirable

• Practical knowledge of UK employment law and HR best practice.

Personal Attributes

• Self-motivated with ability to use own initiative, prioritise tasks and work well under pressure.
• Professional approach to work and when dealing with internal and external customers.
• Team player who demonstrates a high level of commitment, adopts a flexible and positive approach.
• The role holder must have the ability to work unsupervised with good time management skills in order to meet tight deadlines, ensure at all times in a fast paced, pressurised and challenging environment.

Working Pattern

• 41.25 hours per week on site.

Benefits:

• Netflix Membership
• Discounted Gym Membership
• Group Life Assurance
• Staff Discount on Bikes and accessories
• Cycle to Work Scheme
• Health & Wellbeing Support (mental health, fitness plans, nutrition advice, 24/7 doctor helpline)
• Enhanced Maternity, Paternity, and Sickness Pay

People & Culture Administration / HR Administration / Admin Assistant / Human Resources

Sounds interesting? Apply today and take the next step in your motorcycle career with SuperBike Factory.

We are authorised by the Financial Conduct Authority (FCA) to carry out regulated financial service activities and offer credit to consumers. On formal acceptance of employment for the above position at Superbike Factory, successful applicants are subject to a level of pre-employment screening prior to commencing employment. The screening includes – Credit history – Criminal record/DBS check. NB. Employment credit searches will not affect your credit rating.