Principal Operations Manager

Maidstone, Kent
Hays Specialist Recruitment Limited

Principal Operations Manger- CivilsLocation: Aylesford, Kent.Temporary Contract until April 202640 Hours per week Monday to Friday Your New CompanyJoin a leading infrastructure and public services provider, renowned for delivering essential services across the UK. With a strong focus on innovation, safety, and customer-centric solutions, this organisation is committed to making a real difference in the communities it serves. As part of a high-performing team, you’ll contribute to impactful projects and help shape the future of service delivery.Your New RoleAs Principal Operations Manager, you will report directly to the Account Director and play a pivotal role in delivering operational excellence across a defined area of a major contract. You’ll be responsible for managing a P&L of £10m-£29m and leading a team of 50-100 people. Your focus will be on driving performance, improving margins and cash flow, and ensuring service excellence through effective resource and supply chain management.Key responsibilities include:

• Developing and executing the business plan for your area in line with contract strategy.
• Leading financial performance, including budgeting, forecasting, and P&L accountability.
• Managing supplier and subcontractor relationships to ensure service delivery and profitability.
• Supporting bids and mobilisations, and contributing to continuous improvement initiatives.
• Promoting a culture of compliance, safety, and customer-centricity.

What You’ll Need to SucceedTo thrive in this role, you’ll bring:

• Proven experience managing operational teams and delivering against business plans.
• Strong commercial acumen with experience supporting P&L performance.
• Excellent communication, stakeholder management, and influencing skills.
• A track record of leading change, driving improvements, and managing health and safety.
• Technical competencies such as IOSH Managing Safely and environmental awareness.
• A customer-focused mindset and the ability to uphold and promote company values.

What You’ll Get in ReturnIn return, you’ll be part of a forward-thinking organisation that values leadership, innovation, and collaboration. You’ll benefit from:

• A competitive salary and benefits package.
• Opportunities for career progression and professional development.
• The chance to work on high-profile contracts with real social impact.
• A supportive and inclusive work environment that champions diversity and wellbeing.

What you need to do nowIf you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call us now.If this job isn’t quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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