Programme Manager

Cirencester, Gloucestershire
Siamo Recruitment a division of Siamo Group
We here at Siamo Recruitment are working with a thriving company that specialises in the production and manufacturing of electronic components. Leading the way with quality, and innovation in their industry for a like-minded individual to join them in their success and support with their proven market strategy and to contribute towards their ambition for growth.
Due to the continued success and growth plans we are looking to engage with a Programme Manager to join our growing team based in Cirencester.
This is an opportunity to Join a growing, friendly and collaborative team, and to work with a company keen on investing in the future and company employees for continued success.

Our client Benefits package will offer the below:

• Company Pension Scheme with up to 7% employer contribution
• Employee Assistance Programme
• Medical Health Cash Back Benefit
• Company Sharesave Scheme
• Discounted high Street and Online Shopping scheme
• Discounted Gym Membership
• Discounted RAC Coverage
• 195 hours Annual Leave plus Public Holidays
• A supportive and friendly working environment with a focus on wellbeing.

As Programme Manager, your role will hold the below responsibilities:

• Demonstrate clear leadership to deliver outstanding customer service to support short and long-term growth.
• Utilise the company account management tools, CRM systems, ERP systems and comply with the companies processes.
• Manage and influence Customer Focus Team to ensure customer service.
• Maintain and develop wide customer relationships to ensure a very high level of Net Promoter Scores.
• Ensure that all business is maintained at high levels of gross margin and operating profit.
• Monitor and update systems to efficiently deliver accurate operational and financial reports.
• Ensure that all tooling, non-recurring costs and company labour is delivered profitably.
• Ensure that all financial forecasting (Revenue, Order Intake and Order Book), within the current, month, quarter and year outlook is accurate and timely.
• Take responsibility for collection within terms of all accounts receivables.
• Ensure the efficient collection of excess and obsolete material claims.
• Take responsibility for closure of timely and accurate customer pricing deviations.
• Maintain and execute customer contracts.
• Maintain customer relationships and secure customer satisfaction, problem and conflict resolution and escalation.
• Aim to exceed customer request and deadline dates and maintain a high level of quality.
• Conduct regular customer meetings including, but not limited to monthly meetings, quarterly business reviews and strategic business reviews.
• Establish and maintain standard methodologies for project and programme management, in conjunction with existing procedures.

The successful candidate will:

• Educated Education/Experience/Credentials: Degree or equivalent work experience in directly related fields.
• Five plus years direct Project Management experience in electronic manufacturing or a directly related field.
• Proven project management experience, and experience using Agile, Prince2 methodology will be desirable
• Ability to read a P&L and Balance Sheet, calculate figures and amounts such as discounts, interest, commissions, proportions, percentages.

Locations commutable from: Cirencester, Swindon, South Cerney, Fairford, Farringdon, Carterton, Highworth