Programme Manager (Aerospace Manufacturing)

Bassaleg, Gwent
Evoke Staffing Ltd

Programme Manager Opportunity Join Our Client s Team!

Are you a strategic leader with a passion for customer success and operational excellence?
Our client is seeking a Programme Manager to take ownership of a particular key customer account, driving growth, profitability, and fostering strong relationships within the aerospace industry.

What You ll Do:

• Act as the primary point of contact for customer operational relationships, ensuring satisfaction and resolving issues promptly.
• Lead a customer-focused team with clarity and compassion, delivering exceptional service and driving both short-term wins and long-term growth opportunities.
• Manage all operational and financial aspects of assigned accounts, including costs, pricing, profitability, and working capital.
• Utilise standardised tools and processes to provide regular reports to the management team on customer and account statuses
• Provide accurate financial forecasting for revenue, order intake, and order book to support strategic planning.
• Contribute to monthly SIOP meetings and the annual strategic/budget planning process.
• Maintain and execute customer contracts (MSA, MEPA) diligently, mitigating risks and fostering trust.
• Drive continuous improvement by deepening your understanding of the customer, industry trends, and our client s capabilities to deliver sustainable value.
• Conduct regular customer meetings, including quarterly business reviews, ensuring alignment and open communication.
• Collaborate across internal teams to meet KPIs and ensure exceptional operational execution.
• Utilise CRM and ERP systems to maintain accurate data and support decision-making.

What We re Looking For:

• Experience in project management within the Aerospace Industry
• Experience in trade compliance sales (Export Control)
• Strong communication and problem-solving skills
• Proficiency in CRM, ERP, and office software tools

Desirable: Aerospace experience, trade compliance knowledge, and familiarity with SIOP/MRP processes.

Benefits:

• 187.50 hours of Annual Leave Excluding Bank Holidays
• Contributory Pension 9%
• 4 x Salary Life Assurance
• Employee Assistance Program
• Cashback on Health Plan
• Free Car Parking
• Cycle to Work Scheme
• On-Site Canteen
• Birthday Canteen Vouchers
• Occupational Health

Location: Newport (with some remote work and travel opportunities)
Working Hours: Mon – Thursday 08.00 – 16.30, Friday 07.00 am – 12.30 pm

Why Join Our Client? Be part of a team that values integrity, innovation, and growth.

Apply today and take the next step in your career!

INDPERM