Project Manager

Northenden, Manchester
Great Places Housing Association

Project Manager (Property Development)

Manchester
£43,489 per annum

Reporting to the Development Programme Manager, the Development Project Manager s key responsibilities, as an essential member of the team, is to project manage the delivery of projects to agreed time, cost and quality parameters.

What you ll be doing

– To project manage the delivery of post-contract projects within the organisation s development programme to agreed time, cost and quality parameters;

– To deliver excellent customer service to all stakeholders including customers, internal colleagues and external partners;

– To manage the delivery of post-completion customer journey processes;

– Negotiate post-contract construction contract instructions to deliver best value for money for the association;

– Management of appointed contractors, consultants, solicitors, valuers, etc. in line with contracts, appointment letters and service briefs;

– Oversee the discharge of planning conditions;

– Prepare and maintain scheme appraisals and cashflow forecasts within the parameters of annual budgets, forecasts and targets, using the association s appraisal and cashflow management software Proval & Sequel;

– Liaison with consultants, solicitors, valuers, local authority, Homes England officers, contractors, developers, and all internal departments to ensure effective communication;

– Financial management of post-contract projects, including coding and payment of invoices and monitoring of cashflows to ensure they remain within approved budgets;

– Undertake contract management and administration, including attendance at site meetings, progress review visits, and pre-start meetings alongside the pre-contract project manager;

– Monitor and report on risks associated with schemes;

– Maintain and update records in line with the Development Procedure Guide, capturing lessons learnt;

– Completion of Project Journal and KPI workbook to monitor progress and review success of schemes;

– Prepare written reports for approval by Executive Directors and/or Board of Management;

– Administration of scheme developments, ensuring delivery to agreed timetables, budgets, the Development Procedure Guide and Homes England audit compliance checklist;

– Share information with internal departments at handover (e.g. Sequel property attributes, H&S files, address schedules, warranty information);

– Prepare/obtain and complete the input of all information required at Practical Completion stage for the Homes England IMS system;

– Preparation of files for audit and submission to lending authorities in accordance with Great Places and funders requirements;

– Manage schemes during the defects liability period, including following up reported defects and liaising with customers and contractors;

– Review customer satisfaction outcomes on projects to ensure the customer journey is understood and a positive moving-in experience delivered;

– Assist colleagues with information gathering, investigations, warranty claims and rectification works related to latent defects;

– Assist with reviewing and improving the post-contract elements of the Development Procedure Guide in line with lessons learnt;

– Assist in the preparation of bids for funding within agreed timetables;

– Represent Great Places at external meetings with agencies, funders, tenants, residents and others as appropriate, including some outside usual hours;

– Liaise with outside agencies for whom Great Places undertakes development work, providing the same high standard of administration as in-house projects;

– Work closely with colleagues in the pre-contract team to ensure the smooth and compliant handover of schemes into post-contract management.

What you ll need

• Educated to degree level or equivalent or work experience demonstrating graduate level ability;
• Qualified to minimum GCSE grade C or equivalent in English and maths
• Relevant professional memberships are desirable.
• Previous experience in a property development role.
• Project management experience and track record of delivery on time, on budget and to high quality standards.
• Knowledge of the property development process, the built environment and principles of good design.
• Knowledge of construction contract management.
• Experience of working within a prescribed framework but ability to think creatively to resolve problems.
• Experience of using SDS Proval and Sequel (or other similar appraisal and cashflow management software).
• Excellent verbal and written communication skills.
• Self-sufficiency in terms of admin.
• IT literate with day to day software such as Microsoft Outlook, Excel, Word and PowerPoint.
• Excellent customer service skills.
• Familiarity with Homes England s requirements.
• Understanding of housing market dynamics.
• Other relevant experience in regeneration and/or community development

What we need from you

• A passion for customer service
• You will be required to attend a number of face-to-face training sessions as well as virtual sessions and e-learning. This part of your role is vital and of equal importance as the day-to-day aspects
• Ability to develop Great Places profile with a variety of partners and generate new business. Proven relationship builder and influencer with stakeholders
• Ability to liaise with other departments to ensure delivery of wider corporate goals
• Ability to produce accurate and concise reports, including cashflow reports
• Ability to represent Great Places at a variety of levels
• Self-sufficiency in terms of administration, preparing letters and reports, accurate filing etc.
• Ability to produce development appraisals
• The ability to motivate, inspire and influence a large and diverse workforce by example and persuasion
• The ability to develop and project a positive image of Great Places through personal, written and oral skills
• An ability to recognise, develop and effectively promote new opportunities
• Commitment to providing excellent line management for others

What we give you in return for your hard work and commitment

– Pension DC Scheme (up to 10% contribution from both colleague and Great Places)

– WPA Healthcare auto enrolled at no contribution level with £1250 of savings available- option to increase & add on family members

– The Market Place high street, restaurant & supermarket discounts, gym memberships, cycle to work, smart tech loans and much more

– Annual Leave Start at 26 days annual leave, increasing up to 30 days + Bank Holidays

– Lottery Monthly draw with 1st @ £250, 2nd @ £75 and 3rd @ £50

– Savings Club You can put aside money each month for 11 months to help you save for that special something (pays out in Novembers salary)

– Sharing Greatness Our colleague incentive scheme where colleagues can earn £300 by helping the business achieve business targets.

– Help with transport We offer season ticket loans, an affordable way to purchase season tickets for public transport at discounted rates .

At Great Places we believe the wellbeing of our colleagues is vital to enable them to deliver to great services, all your benefits can be used inside and outside of work.