Property Manager

Harlow, Essex
Reed Specialist Recruitment

Property Manager (Estates)

Location: Harlow (CM20)
Salary: Up to 40,000 (dependent on experience)
Hours: 37 hours per week
Working Pattern: Hybrid – 3 days office-based, 2 days remote
Portfolio: 15-18 sites, approx. (Apply online only) units (within a small catchment area around London)

About the Role

We are seeking an experienced Property Manager (Estates) to oversee a portfolio of residential developments. You’ll ensure exceptional service delivery, legal compliance, and strong stakeholder relationships while managing day-to-day operations and planning for long-term success.

Key Responsibilities

Client Service & Communication

• Respond to all communications promptly (48 hours for written, 24 hours for calls).
• Maintain professional, courteous relationships with leaseholders, contractors, and stakeholders.
• Provide regular updates to development directors and continuously improve service levels.

Property Management

• Oversee day-to-day operations across assigned developments.
• Ensure smooth handovers between managing agents and maintain accurate development plans.

Legal & Compliance

• Interpret and uphold leases and contracts.
• Stay current with legislation and industry codes of conduct.
• Organize and minute AGMs, EGMs, and residents’ meetings.

Financial Management

• Prepare and present annual service charge budgets.
• Liaise with credit control for recovery of service charges.
• Monitor financial positions and authorize invoices.

Services & Assets

• Ensure all assets (lifts, gates, emergency lighting) have maintenance contracts and statutory testing.
• Manage service contracts for cleaning, gardening, and other site services.
• Review utility suppliers for best value.

Health & Safety

• Keep documentation up to date and ensure compliance.
• Address issues raised in reports promptly.

Insurance

• Maintain appropriate insurance policies and manage claims.

Major Works & Site Maintenance

• Plan and implement major works projects within budget.
• Conduct regular site visits and issue reports within 48 hours.

About You

• Minimum 2 years’ experience in property management.
• Ideally ATPI qualified.
• Strong communication and organizational skills.
• Valid driving licence for site visits.

Benefits

• Up to 40k salary
• 33 days holiday (including Bank Holidays)
• Hybrid working (3 office days per week)
• Private medical insurance & Group life cover
• Pension contribution (4%)
• Flexible working & career development opportunities
• Charity day, team socials, and positive working environment
• Eyecare vouchers & parental responsibility leave
• Payment of professional membership fees (TPI)