QA and Compliance Manager

Salford, Manchester
The People Pod

Job Description:

QA & Compliance Manager – Accommodation, Education & Facilities Sector

Salford Quays, Manchester Hybrid Working Full-Time (37.5 hours)
40,000 – 50,000 per annum (DOE) + Excellent Benefits

About the Opportunity

We’re recruiting for an experienced QA & Compliance Manager to join a well-established organisation operating within the education, accommodation, and facilities management sector.
This is a key national role focused on driving operational compliance, quality assurance, and continuous improvement across multiple UK sites and contracts.

If you have experience managing contracts, SLAs, and compliance frameworks within a university, school, student accommodation, or SPV environment, this is a fantastic opportunity to step into a role where you can make a real operational impact.

The Role

As QA & Compliance Manager, you’ll take ownership of ensuring all business operations remain compliant, consistent, and efficient. You’ll be the go-to expert for policies, procedures, and training frameworks – embedding best practice and ensuring every site meets the required standards.

Key responsibilities include:

• Leading the review and implementation of compliance frameworks, policies, and operational procedures.
• Ensuring training and certifications are always up to date, completed, and fully signed off.
• Managing contract compliance, SLAs, and service delivery standards across multiple sites.
• Overseeing incident reporting, investigations, and root cause analysis, ensuring corrective actions are tracked and closed.
• Maintaining strong document governance and version control within compliance systems.
• Driving continuous improvement initiatives using the Plan-Do-Check-Act methodology.
• Producing clear, data-led compliance reports for senior stakeholders.
• Acting as a key link between operational, estates, and leadership teams to promote a culture of quality and accountability.

About You

We’re looking for someone who is naturally thorough, organised, and solutions-focused – with a strong grasp of compliance management and operational delivery.

You’ll bring:

• Proven experience in a QA, Compliance, or Risk Management role.
• Background in education, student accommodation, FM, or contract management (SPVs, universities, schools).
• Strong understanding of audit processes, policy frameworks, and governance principles.
• Experience overseeing training and competency frameworks.
• Exceptional attention to detail and ability to analyse and present data.
• Confident communicator who can influence and support teams across all levels.
• Proficiency with Microsoft 365 and compliance/document management platforms.

What’s on Offer

• 40,000 – 50,000 per annum (DOE)
• 33 days holiday (including bank holidays, rising with service)
• Birthday day off
• Pension & life assurance
• Private healthcare & Employee Assistance Programme
• Hybrid working (mix of home and Salford office)
• Lifestyle perks – including gym discounts, cinema tickets, and wellbeing benefits

Why Apply?

This is a standout opportunity for someone who thrives on creating order, driving compliance, and building a culture of accountability and quality. You’ll play a crucial role in ensuring operations run safely, efficiently, and in line with best practice across a growing national organisation.

Ready to make a real impact?
Apply now to join as QA & Compliance Manager and help set new standards for operational excellence, compliance, and quality across the UK.