Quality Manager

Melksham, Wiltshire
New Resource Group

Quality Manager

Summary

Reporting directly to the site leader and forming a key part of the management team, the quality manager will oversee and lead quality management systems and best practices. Working to meet all certification standards and customer requirements, both locally and globally. This role is critical to advancing the business by implementing changes to meet the growing demands for higher service levels.

Scope of the Role

• Identify and help manage quality and business management system objectives and key results across the business.
• Collaborate with functional heads to establish plans and conduct management reviews.
• Continuously review business processes to ensure compliance with regulatory standards and drive efficiency improvements.
• Communicate requirements effectively throughout the supply chain.
• Conduct supplier audits from a customer-focused perspective.
• Develop and lead internal audit programs globally and manage third-party system compliance audits (ISO/CE/SEI/CSA/TUV/NIOSH/BSI).
• Provide consultation and coaching on quality function deployment (QFD), FMEAs, control plans, and standard operational systems.
• Analyse and manage data for monthly reviews.
• Complete customer and supplier surveys and questionnaires, ensuring adherence to contract requirements and online systems.
• Develop and implement quality plans, configuration plans, and procedures for bids and contracts.
• Mentor and develop quality team members.
• Lead and facilitate continuous improvement activities.

Key Responsibilities

• Utilise Six Sigma quality tools effectively.
• Serve as a mentor for QMS/BMS practices.
• Lead and manage internal and external audits.
• Interpret data and statistics for actionable insights.
• Solve problems using analytical skills and quality tools.
• Apply knowledge of quality techniques to enhance operations.

This role offers an excellent opportunity for an experienced Quality Manager to showcase their skills in a supportive environment that fosters growth and excellence. Ongoing training and development opportunities are available for those eager to embrace challenges and grow their career. If this opportunity aligns with your skills and career aspirations, apply today to take the next step in your career.

This vacancy is being advertised by New Resource Group, acting as an Employment Agency