Rating Director

Manchester, Lancashire
Place North West

As part of our small and busy team, the successful candidate will be expected to undertake the following key duties and responsibilities:

• Act as key contact for the business owners, directors and senior managers of BC tenants to ensure that, as their landlord, we provide a high quality service and maintain excellent relationships in order to meet the diverse and unique needs of the fast growing creative & digital sector
• Manage all aspects of the property lettings, administering Heads of Terms, leases, licenses and contracts to ensure Baltic Creative maintains maximum occupancy levels to protect and grow the company’s primary revenue streams
• Assist with monitoring of rent collection, arrears and tenant deposit accounts
• Provide day-to-day line management of the Facilities Manager and Property Assistant, ensuring delivery of core people management functions including supervision, performance oversight, and staff development
• Promote a productive working environment and support team members to meet operational objectives
• Undertake regular property inspections across the estate recording appropriate actions and liaising with colleagues to request any rectification works including any health & safety or fire safety issues
• Undertake regular property inspections across the estate recording appropriate actions and liaising with colleagues to request any rectification works including any health & safety or fire safety issues
• Lead on prospective new tenant enquiries, viewings, negotiations and lettings through to closing deals and new tenant onboarding and inductions
• Provide operational support to the CEO, contributing to effective decision-making and coordination across the team. Act as the senior staff member in the CEO’s absence, ensuring continuity of oversight, representation and maintaining day-to-day operations
• Be an advocate and champion for Baltic Creative, the Baltic Triangle area and the creative & digital sector in the Liverpool City Region

Requirements

• RICS qualified with 2-5 years PQE or equivalent relevant asset management / property management experience
• Sound knowledge of current property legislation (including Landlord & Tenant law, compliance and regulatory requirements)
• Demonstrated experience in managing staff within operational teams, with a track record of driving performance and maintaining team engagement
• Able to lead with clarity and consistency, ensuring team members are supported to deliver high standards
• Proven ability to manage and monitor budgets
• Strong IT skills with experience of using property CRM systems
• Excellent customer service and communication abilities
• Proven ability to manage relationships with a range of internal and external stakeholders, adapting communication and approach to suit different levels of seniority and areas of expertise

Baltic Creative CIC is proud to be an equal opportunities employer

At Baltic Creative, we believe in fostering an inclusive workplace where diversity is valued. We encourage applications from all backgrounds and do not discriminate on any basis.

We are particularly keen to attract applications from disabled candidates and candidates from global majority backgrounds, as we recognise these groups are currently underrepresented in our team.

We are committed to equity of opportunity and offer reasonable adjustments at all stages of the recruitment process. If you require any support or adaptations, please let us know.

For further information or to apply for this position, please contact Lynn Haime on or email a copy of your latest CV to .

Closing date for this role is 12 September 2025.