Hartlepool, County Durham
Smart Solutions Recruitment
We are looking for an Account Manager to join our business in Hartlepool
As Account manager you will be responsible for the resourcing of specific roles including the advertising of these roles required and compliant registration of the workforce.
Main areas of responsibility:
Client Management
Overseeing the Initial implementation of any new contracts.
Ensure a complete understanding the client specifics.
Resourcing – Actively recruit for candidates for specified sites.
Ensuring KPI compliance and providing feedback as necessary
Ensuring adherence to set policies and procedures
Review all reports, client satisfaction surveys and present internally and to the client.
Liaison with Smart Service Centres and regional managers to maintain support structures.
Ensuring all records are kept in line with legislative requirements.
Conduct and report periodic review meetings.
Update the client on legislative updates, and conduct relevant changes if necessary.
Qualify and quantify any job details and specific requirements
Network internally and externally with client
Set Benchmark, for clients – salary, availability, candidate pool, industry activity
Conducting daily/weekly and monthly review meetings
Recruitment:
Candidate registration and Interview
Testing and selection of varied workforce to desired service standards
Providing induction prior to work placement
Carry out work instructions in line with service standards
Recruitment personnel control -reviewing progress and performance
Providing and controlling all performance management activities
Reviewing and setting service centre activity
Ensuring suitable staff availability to cover various positions
Control, coverage, and management of all sickness and holiday requirements
Qualification/Experience required
Knowledge of Microsoft Office is essential
Recruitment experience
Experience in a production / Waste Recycling environment would be an advantage
Skills and Competencies
Flexible in terms of availability days and hours
The ability to work calmly under pressure
Ability to manage own time planner to deliver service requirements on site
Good planning and organisational skills
Good communication skills at all levels
The ability to work to deadlines is essential
Strong motivational, innovative and interpersonal skills
Initiative, drive and enthusiasm
To carry out any other tasks or duties within post holders capability as requested by the Company to meet business needs.
The Company reserves the right to vary or amend the tasks and responsibilities of the post holder at anytime according to the needs of the Company’s business.
Information contained therein is not exhaustive but describes key elements of the function.
Salary £27,000 to £29,000 depending on experience , on call allowance also paid at £1,000 per annum
Job Types: Full-time, Permanent
Salary: £27,000.00-£29,000.00 per year
Benefits:
Company pension
Private medical insurance
Schedule:
Day shift
Monday to Friday
Licence/Certification:
Driving License and use of own vehicle (required)
Work Location: In person
